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Job Title: UX Designer
Location: Livingston, Scotland (Hybrid - 2 days in office per week)
Department: Digital
Reports To: Senior UX & CRO Manager
Employment Type: Full-time
About the Role
We’re looking for a skilled and customer-focused UX Designer to join our growing digital team. In this role, you’ll design intuitive, conversion-focused experiences that engage users and drive sales across our digital storefront. From homepage to checkout, your work will help shape a seamless shopping journey for millions of customers. You’ll collaborate closely with marketers, developers, product managers, and fellow designers to turn data and insights into beautifully crafted user experiences that support both business goals and customer needs.
Key Responsibilities:
- Design engaging, user-centred digital experiences that improve conversion rates and retention
- Create wireframes, prototypes, and high-fidelity mockups for key pages like product listings, PDPs, cart, and checkout
- Collaborate with marketing and merchandising teams to align UX design with campaigns, seasonal promotions, and A/B tests
- Conduct user research and usability testing to identify friction points and opportunities for optimization
- Ensure consistency by working within (and contributing to) the design system
- Stay informed about trends in digital UX, mobile-first design, and competitive benchmarks
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Requirements:
- Experience in UX/UI design, ideally within the digital or retail space
- Strong portfolio showcasing digital or consumer-facing web design work
- Proficiency in design tools, including Figma and Adobe suite.
- Solid understanding of responsive design, web accessibility, and mobile-first UX
- Experience collaborating with cross-functional teams, including product, dev, and marketing
- Strong communication skills and a passion for creating customer-centric experiences
- Basic to good working knowledge of both HTML and CSS/
- Experience optimizing UX for SEO and performance
- Understanding of CRO principles and A/B testing tools like Optimizely or VWO
- Experience designing for loyalty programs, product recommendation systems, or post-purchase flows
About the perks/benefits
- Up to 40% product discount for you and your loved ones
- Up to 28 days holiday (including bank holidays)
- PLUS your birthday off to celebrate you
- Flexible working hours and hybrid working options
- Perk platform for hundreds of discounts
- Manage, save and access your wages as you earn them to get paid your way
- Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services
- A pension scheme to help you save for the future
- Development and progression opportunities across stores and Head Office
- A paid volunteering day and opportunities to be a part of our company Purpose Groups
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About schuh
At schuh we are the ‘Same but different’.
By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.
This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.
We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.
Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact talent@schuh.co.uk
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