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UX Design Consultant
12 UX Design Consultant (Hybrid – 3 days a week in the Dorking office)
About Our Company
We’re a specialist employee benefits provider, dedicated to creating healthy, happy workplaces. As part of the international Unum Group, we promote a unified mission: helping the working world thrive.
The Role
What Will You Be Doing?
You’ll stand as a UX Designer in our product team, designing intuitive, user-centred digital experiences that balance user needs with business objectives. Ideal for a mid-weighted designer, this hybrid role (3 days at our Dorking office) will offer exposure to research, design, and delivery, fostering growth within an Agile, product-driven environment.
Key Responsibilities
- Collaborate in cross-functional Agile teams, driving UX design through sprint cycles
- Support user research (interviews, usability testing) and integrate findings into design solutions
- Create wireframes, user flows, and interactive prototypes in Figma, adhering to interaction design and information architecture principles
- Partner with developers to ensure designs are technically feasible and delivered effectively
- Follow, enhance, and contribute to our design systems
- Optimise user journeys using behaviour analysis to identify improvements
- Take end-to-end ownership of design tasks—from discovery to delivery, handling ambiguity and defining problem statements
- Engage closely with stakeholders (product, marketing, technology), presenting design work and defending design rationale
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Skills & Experience
Essential
✔ Experience in UX or Product Design, with a portfolio demonstrating past work ✔ Proficiency in Figma (or equivalent tools) and experience creating high-fidelity prototypes ✔ Strong grasp of user-centred design principles, usability heuristics, and interaction design ✔ Collaboration with developers and working in iterative environments (Agile familiarity preferred) ✔ Ability to translate requirements and insights into actionable design solutions ✔ Comfortable conducting or supporting small-scale user research activities ✔ Confidence in presenting design work, defending decisions, and engaging in critiques ✔ Expertise in stakeholder communication, management, and teamwork ✔ Skills to challenge requirements constructively, advocating for user-centred outcomes
Desirable (Nice to Have)
🔹 Experience supporting or guiding broad user research methodologies 🔹 Familiarity with design systems 🔹 Knowledge of accessibility standards (e.g., WCAG) 🔹 Experience contributing to workshops, ideation, or facilitation activities 🔹 Background in financial services or regulated environments
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What the Successful Candidate Can Expect
Competitive Package
📦 Generous bonus 🏥 Healthcare Cash Plan (Level 1 funded) 💼 DC pension scheme 🛡️ Life, medical, and income insurance 🚀 Remote GP access, nutrition coaching, and personal training 🧠 Unlimited mental health support and medical second opinions 📅 27 days holiday + buy-and-sell option (up to 5 days extra) (including bank holidays) 🚗 Salary sacrifice scheme for electric cars with on-site charging 🚌 Free shuttle bus from Dorking Train Station
Why Join Unum?
We’ve crafted an environment where people feel supported, able to progress and grow, and their ambitions flourish. As part of our commitment to inclusion, we actively encourage applications from those with disabilities or long-term health conditions. If you meet the essential criteria and participate in the disability scheme during application, you’ll receive an interview under our Disability Confident Scheme.
If you require assistance or reasonable adjustments due to a disability during recruitment, contact: careers@unum.co.uk
We’re a proud Disability Confident Employer.
Company: Unum UK
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