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UX Designer
Experience UX Design (Consultant) – Join Kainos and Shape the Future
At Kainos, we’re problem solvers, innovators, and collaborators—driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
Main Purpose of the Role & Responsibilities in the Business
As an Experience UX Designer (Consultant) at Kainos, you will:
- Deliver intuitive service experiences based on user needs and design principles.
- Advocate for needs-based design and service design.
- Manage, coach, and develop a small number of staff, with a focus on:
- Managing employee performance
- Assisting in career development
You’ll join and contribute to our growing Experience Design capability, focused on creating exemplary digital services. Our team is supportive, collaborative, driven by talent, and deeply passionate about user-centred design. We prioritise positive impact—making sure our products and services provide measurable value for millions of people through quality service design.
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Minimum (Essential) Requirements
- Ability to:
- Define design strategy
- Communicate benefits to senior stakeholders
- Can:
- Identify and design user research methods suited to business contexts and project requirements
- Utilise journey maps to inform business and customer recommendations
- Coordinates:
- Prototyping efforts to meet the needs of user testing and development
- Can:
- Conduct usability testing
- Integrate research insights into design strategy
- Collaborates to:
- Develop information architecture (IA) based on analysis and research
- Actively promotes:
- Accessibility (AD) standards across all projects
- Guides other teams and stakeholders in best practice for User-Centred Design (UCD) through a project lifecycle
- Mentors:
- Junior team members
- Represents UX design principles within Kainos
We’re passionate about people development. You should demonstrate:
- A strong ability to manage, coach, and develop team members and broader professional communities.
Desirable Qualifications
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- Experience with Agile delivery methodologies
- Background in:
- Supporting or conducting user research
- Analysing research findings to identify content needs
- Experience working within a full-service digital agency environment
- Active involvement in UX communities, such as:
- Online groups
- Conference speaking engagements
Embracing Our Differences
At Kainos, we believe in the power of diversity, equity, and inclusion. We’re committed to building a team reflecting the global community, where everyone is:
- Valued
- Respected
- Provided an equal chance to thrive
We actively seek out talented individuals from all backgrounds, celebrating differences such as:
- Age
- Race
- Ethnicity
- Gender
- Sexual orientation
- Religion
- Disability
- Any other unique traits that define who someone is
Every candidate deserves fair access. Our supportive talent acquisition team is ready to assist. If you need adaptations or adjustments during your application process, reach out—it’s completely harmless!
We want to ensure every candidate experience is tailored to your unique needs. Contact us via private conversation, and together we’ll refine the recruitment process for you.
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