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UX Designer
UX Designer – Permanent, Full Time
Salary: Competitive plus benefits
Working Pattern: Full Time
About Matalan
From humble beginnings to disruptive innovations in the retail industry, we’re always evolving here. We champion equality for all and value lasting connections that extend beyond work. Our inclusive culture fosters creativity, open-mindedness, and growth, encouraging our teams to bring their true selves to work.
We strive to give every candidate the opportunity to excel, from application to their role. If you need any adjustments during recruitment, please let us know.
Note: If a high volume of suitable applications is received, this post may close before the deadline. Apply as soon as possible if interested.
About The Role
As a UX Designer, you’ll lead a user-centred design process, creating best-in-class digital experiences across Web, Mobile Apps, and internal tooling. You’ll work closely with multidisciplinary teams—including **UX, Product, Development, and QA—and convert business requirements into validated wireframes, prototypes, and solutions.
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Key Responsibilities
- Understand product specifications and Matalan’s customers
- Collaborate with UX teams to conduct research, uncover insights, and define customer needs
- Partner with Web Insights to translate data into actionable outcomes
- Leverage qualitative and quantitative user research to refine design solutions
- Frame actionable problem statements and testable hypotheses for initiatives
- Facilitate workshops to generate diverse, creative design solutions
- Prototype from low-fidelity sketches to fully interactive, animated prototypes
- Produce design deliverables (user flows, wireframes, high-fidelity designs) for stakeholders
- Solve complex UX challenges (e.g., usability, navigation)
- Iterate designs with Research & Experimentation teams
- Communicate design ideas and prototypes to developers and product managers
- Support the launch process in collaboration with developers
- Research competitor products and industry trends
- Develop and enforce a single UI kit across all digital platforms
- Align design with Marketing branding goals
- Give and receive constructive feedback to ensure design excellence
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About You
You’re a naturally curious problem solver with:
- A team-oriented, open-minded approach
- Strong communication skills—passionate about explaining your design strategy
- Self-motivation and outcome-driven mindset
- Experience with A/B and multivariate testing
Benefits
In addition to competitive salaries, we offer:
- 20% staff discount (increases with tenure)
- Thrive Recognition Scheme (employee rewards)
- Wellbeing support via Retail Trust
- Life Assurance
- Retail Rewards platform (retail discounts)
- Retirement Pension Scheme
- Broad career development opportunities
- Potential for role-specific additional benefits
(Note: Exact perks may vary based on team/location.)
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