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UX/UI Designer
UX/UI Designer – Government Collaboration Role (Security Cleared)
hackajob in partnership with Zaizi is seeking an exceptional UX/UI Designer to join a delivery-focused, agile team working closely with UK government clients. This role involves translating user needs and business requirements into intuitive design solutions, collaborating across product, architecture, development, and testing while mentoring junior designers.
About the Role
You’ll play a core part in shaping end-to-end user journeys, designing prototype-driven Deliverables, and ensuring inclusive, accessible solutions for government projects. Key responsibilities include:
- Strategic Design: Define user-centred design approaches and artefacts that guide projects from research to implementation.
- Collaborative Problem-Solving: Work alongside Product Managers, Developers, Testers, and Stakeholders to co-create solutions.
- Mentorship: Support junior designers, provide best-practice feedback, and maintain high design standards across the team.
- Scenario Planning: Design and facilitate workshops to refine solutions based on real-world user behaviour.
The ideal candidate thrives in a fast-paced, iterative environment, bridging the gap between user insights and technical implementation for high-impact public services.
Responsibilities
- User & Stakeholder Advocacy: Champion user needs across multidisciplinary teams and workshops, but with ambiguous or evolving requirements.
- Prototyping & Prototypes: Create high-fidelity prototypes to test designs early, clarifying requirements for developers.
- Tool Proficiency: Expertise in Figma and similar design tools to iterate rapidly and collaborate efficiently.
- Accessibility Leadership: Enforce and evangelise W3C-compliant design practices, ensuring inclusive accessibility from sketch to deployment.
- Development Bridging: Translate designs into interaction Wireframes and specifications developers can build.
- Workshop Coordination: Shape agendas and facilitate sessions to identify pain points and align teams on solutions.
- Design Strategy Execution: Plan and execute end-to-end UX activities, including research, synthesis, and iterative design.
You’ll report directly into our team of UX Design leaders, supporting escalating ambition as Zaizi discovers more of the value your skills bring.
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Your Experience & Impact
We expect you to drive outcomes while mentoring and supporting others. Your work will:
✅ Raise the bar for UX design processes through tooling, best practices, and cross-functional alignment. ✅ Turn ambiguous user needs into clear product visions with accessible designs. ✅ Ensure consistent, high-quality design artefacts across multiple agile initiatives.
While these objectives give direction, we welcome all urgent candidates who can’t tick every checkbox but show how they might add their unique angle to the role. Women, Black, Asian, and Minority Ethnic professionals are far more likely to self-exclude for perceived shortages—we’d truly love to hear from you first regardless.
Requirements
Collaboration & Communication
- Translate pure user pain points into common team language (especially with developers/stakeholders).
- Build trust by advocating openly for UX priorities within a agile, deadline-sensitive culture.
- Provide actionable feedback that drives incremental improvements.
Technical Proficiency
- Figma: Hands-on daily use for wireframing, prototyping, and development handover.
- Modern Prototyping: Able to craft contextual / usage-based props, cinematic demonstrations, and interactive mockups.
- UX Artifacts: Confidence synthesising raw research -> insightful recommendations with uniformity.
- Development Bridge: Skilled at reducing design complexity for dev teams while aligning on timelines and technical constraints.
Design Health & Advocacy
- Global acquaintance with accessibility guidelines (WCAG, GDS, MOD).
- Interplay with example scenarios in Figma Component libraries or similar tooling.
- Radar for state-of-play trends in government/public-sector design tools and best practices.
Scale Fluency
- Balance spiky vs. flat workload scales (feature-wide redemptions vs. single-issue PRD iterations).
- Quick learner adaptable to new ways of working across varied stakeholders.
Important: Please don’t ignore this role just because your experience isn’t a perfect match. If you’re eager and believe you could excel here, we want to hear from you.
Benefits at Zaizi
We don’t just care how well you do—we invest in your adaptability, creativity, financial security and future growth.
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Compensation & Pension
💸 Annual pay reviews: aluminaise your earnings with your performance, ambition, and market. 📈 Loyalty Pension Enhancement:
- Starts at 5% employer match
- Grows 0.5% yearly (up to 8% max after 3 years). ⚔️ Wellbeing Security:
- Group Life Assurance for professional safeguarding.
Purpose & Community
🤝 Real Impact: Be part of projects building UK digital resilience—teams focused on infrastructure security, health tech, public services, etc. 🚀 Reservist Military Support: 10 continuously paid days per year for online/virtual service.
Growth & Learning
🌱 Funding Mastery of Clarity:
- Fully paid certifications (AWS, GCP, Agile, UX/UI, etc.) + 5 fully paid study days/year. 💡 Personal Expandability: £500 annual stipend to pursue whatever excites you (learning, charity, skill-wide whims!). ⭐ Leadership Dialected: Access to 1-1 personal coaching and peer development ("mirror-webiam" questioning, team workshops).
Work-Life Energy
🌄 Async Sync Freedom:
- Flexible 25+ annual holiday days (sell/buy to suit you).
- *125-cycle ‘Fair Paid Leave’ Myke!’ days for volunteering [*yes, two paid!]. 🏗 Health & Wellbeing:
- Apple Watch-compatible private medical insurance with health cohort rewards.
- ‘Flex Equipment’ Allowance: Fund investment in home office setups.
- Cycle-to-Work Scheme. Supporting Sustainable Parks.
Worry-free integration: if you need adjustments for your disability, neurodiversity, or other needs throughout the process—tell us and we’ll adapt (homework setup, quiet spaces, apt highlighting etc.).
Interview Process
-
Discovery Call (30–45 mins)
- Attendees: Recruitment/Human Resources.
- Purpose: Get to know your partial motivations, quirks, and contractor. Will discuss all candids inclusive, pay structure etc.
-
Technical Deep Dive (45–60 mins)
- Scenario-based exploration of how you’d drive prioritised user journeys, alongside Figma proficiencies.
-
Closing & Culture Fit (10–15 mins between you, your team and stakeholders)
- Panel: Includes Lead Design Manager, Key Client Collaborators, and Insight-Driven PM.
- Format: Give a pals-ground team thought summary + conversive Q&A about brag-weighted instance).
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