BCS, The Chartered Institute for IT
Vacancy: PMO Lead
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Job title: PMO Lead
Salary: £47,000 per annum
Location: Home based with occasional travel to the Swindon and London offices
Contract Type: Full-time, permanent
The PMO Lead supports the effective day-to-day running of the Project Management Office, ensuring that project and change activity is well controlled, consistently documented, and clearly reported. The role acts as the first point of contact for project and change requests, supporting the business to shape ideas and requests before they enter formal delivery, and providing essential reporting and data to support portfolio oversight and leadership decision-making.
Key Responsibilities
PMO Operations, Demand & Controls
- Support the day-to-day operation of the PMO in line with agreed processes, standards, and ways of working
- Act as the single front door for demand, serving as the initial point of contact for all project and change requests (business and technology)
- Coordinate demand intake, triage, prioritisation, and backlog management, including maintaining a visible demand pipeline
- Manage and maintain the technology delivery pipeline, ensuring technology demand is assessed, sequenced, and aligned with capacity and priorities
- Apply and reinforce agreed project delivery approaches across the portfolio
- Support project managers and delivery teams to understand and meet governance and reporting requirements
- Support the delivery of priority projects being managed by the PMO
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Portfolio, Reporting & Data
- Support the Interim Head of PMO in producing regular portfolio and leadership reporting, including demand, pipeline, and delivery views
- Gather, validate, and maintain accurate project, programme, and portfolio data across business and technology initiatives
- Track delivery milestones, risks, issues, and dependencies across the portfolio and technology pipeline
- Support resource and capacity tracking, including demand vs capacity analysis across projects and programmes
- Provide insight to support prioritisation, sequencing, and decision-making
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Documentation, Standards & Administration
- Enforce the use of agreed project delivery approaches, frameworks, and documentation
- Ensure project managers consistently follow required templates, controls, and standards
- Maintain core PMO documentation, including business cases, plans, RAID logs, status reports, and pipeline records
- Support the review and refresh of PMO frameworks, templates, and guidance, feeding into continuous improvement
Business Engagement & Enablement
- Act as a visible and approachable point of contact for the PMO
- Work with stakeholders to shape early ideas and demand into clear, structured submissions suitable for prioritisation
- Provide guidance on PMO processes, expectations, delivery approaches, and technology demand requirements
- Build positive working relationships that encourage early engagement and effective demand management
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