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Value Added Services Supervisor Elton | Permanent | £39,000 - £41,000
Are you an experienced warehouse or logistics professional with a passion for leading teams and delivering operational excellence?
We're looking for a Value Added Services Supervisor to oversee our VAS operation, ensuring customer requirements are delivered safely, accurately, and on time. Working closely with the Value Added Services Manager, you'll lead the VAS Administration team, drive performance, maintain compliance, and support continuous improvement in a fast-paced environment.
What You’ll Be Doing
Leading Operations
- Supervise daily Value Added Services activities and support the VAS Administration team.
- Ensure customer requests, promotional rework, returns, and stock movements are processed accurately and on time.
- Act as deputy for the VAS Manager when required.
Driving Performance
- Monitor KPIs, investigate non-conformances, and implement improvements.
- Maintain accurate system transactions, stock control, and operational reporting.
- Identify opportunities to improve processes and service delivery.
Leading People
- Coach, support, and develop team members through regular training and performance reviews.
- Promote a culture of accountability, teamwork, and continuous improvement.
Championing Safety
- Ensure compliance with Health & Safety, HMRC, and company procedures.
- Promote safe working practices and operational excellence across the department.
What We’re Looking For
- Supervisory experience within a warehouse, logistics, or value-added services environment.
- Strong leadership, organisation, and communication skills.
- Experience managing KPIs, stock control, and operational reporting.
- Knowledge of NCRs, Root Cause Analysis (RCA), and continuous improvement.
- Experience using warehouse systems such as AS400, Autostore, SAP, or similar is desirable.
- A proactive approach with a strong customer service focus and attention to detail.
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Benefits
- Annual leave: Equivalent to 23 days plus 10 bank holidays (additional paid leave if shift pattern).
- Free onsite gym for all employees.
- MyBenefits Reward Platform with access to hundreds of discounts at restaurants and retailers.
- Employee Well-being benefits, including an Employee Assistance Programme.
- Pension scheme with the company contributing up to 7%.
- Life cover at 3 times annual salary.
- Optional partner life cover.
- Subsidised onsite staff restaurant.
- Free parking onsite.
- Salary sacrifice Electric Car Scheme.
- Subsidised onsite electric car charging.
- Cycle to work scheme.
- Enhanced maternity and paternity leave.
- Liftshare scheme.
- Health cash plan.
- Optional dental insurance.
- Optional Private Medical Insurance.
- Optional critical illness cover.
- Social club.
About the Company
At Encirn, we make, fill, and move glass—part of the Vidrala group and a market leader in glass container design, manufacturing, bottling, and logistics solutions for the UK, Irish, and European food and beverage industries.
With over 2,000 employees, we operate from three purpose-built sites: Derrylin (Co. Fermanagh), Elton (Cheshire), and Bristol. Annually, we produce 3 billion glass bottles and containers, capable of filling 500 million litres of shipped beverages.
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Our mission is to deliver world-leading sustainable innovation with great people and a great workplace, collaborating on a greater future.
Joining Encirn means being part of a modern, bespoke 360-approach to beverage supply chain management, ensuring efficiency in filling, warehousing, and logistics. We prioritise sustainability and reducing carbon footprints for our customers.
As a forward-thinking and sustainable business, we are committed to zero-emission operations by 2030.
Our Values
Our culture is built around six core values:
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Equal Opportunities – Encirn fosters a diverse, inclusive workplace. We evaluate every applicant based on skills, regardless of age, gender, identity, ethnicity, sexual orientation, disability, or religion.
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Accessibility – Our recruitment process includes Recite Me, offering an accessibility toolbar with 100+ language translations, screen reading options, custom styling, and reading aids. For details, refer to "Manage Cookies" (enable Accessibility Toolbar).
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Before applying, read [Encirn Careers AI Guide PDF] for tips on leveraging AI in your application—while emphasising authenticity.
Next Steps
Apply today by submitting an up-to-date CV tailored to this role. Expect an update within two working days via email. Check your junk/spam folder if no response arrives.
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