McLaren Automotive Ltd
Vehicle Configuration Specialist - MSO
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MSO Bespoke Vehicle Configuration Specialist - Job Description
Who Are We?
No restraints. No limitations. We don’t simply push boundaries. We completely rethink them.
[McLaren Automotive] exists to create breath-taking performance road cars. It takes a community to do what we do—a diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks. [McLaren Automotive] commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special.
Join us on our journey.
About the Role
Reporting directly to the MSO Bespoke Configuration Manager, the MSO Bespoke Vehicle Configuration Specialist is responsible for steered the delivery of MSO bespoke vehicles through [McLaren] business systems, turning Sales input into actionable data.
Key duties include:
- Assimilating inputs from business-wide departments
- Defining strategies for ensures first-time quality and the seamless delivery of MSO products
- Supporting MSO bespoke preparedness from launch
- Taking the lead on an upcoming vehicle programme
Responsibilities
Direct Enquiries & Quoting
- Attend and support bespoke enquiry meetings (both New Vehicle and Aftersales)
- Ensure customer requests are captured in sufficient detail
- Facilitate accurate MSO Sales quotations
Workflow & Order Coordination
- Release MSO new vehicle orders to Sales Planning for scheduling into production slots
- Manage mandatory requirements and phantom parts requests on the tracker
- Liaise directly with Sales, Purchasing, Logistics, Engineering, Workshop, and Production
- Translate customer requirements into detailed project specifications
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Documentation & Technical Design
- Populate service orders and/or trackers with required operations and parts per SLA
- Create, define, and maintain technical drawings, configurable parts data in SAP
- Set up and maintain planning data in SAP for bespoke parts
Production Strategy & Compliance
- Oversee BoM (Bill of Materials) changes for bespoke specifications, including base specifications
- Liaise with Central Planning to ensure timely communication of MSO content
- Populate technical documentation for paint strategies, End of Line documents and PBM (Post Build Modification) strategies
Quality Assurance & Oversight
- Conduct quality checks on service orders prior to release
- Monitor RFT (Right First Time) logs and escalate risks to service order quality
- Support issue resolution, change management, containment and RCA (Root Cause Analysis)
Specialist Support Tasks
- Execute Post Build Modifications (ASM/PBM) improvements, ensuring strategies are clear and complete
- Develop bespoke content for vehicle series projects (lead technical expert)
- Create workflow packages/part templates for efficiency improvements
Requirements
Essential
- Demonstrable experience in proactiveness and a willingness to learn
- High attention to detail, particularly with data entry
- Exceptional service orientation for customers (internal/external)
- Ability to interpret technical drawings (assessed in interview)
- Interest in automotive technical elements of manufacturing
- Excellent Microsoft Office (excel/inclusively small nuances)
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Desirable
- Knowledge of automotive interior/exterior systems, specifications, and manufacturing
- Experience with automation software (Macros, Power Automate/AI)
- familiarity with SAP
- Background in project coordination, or technical/administrative roles within automotive or manufacturing sectors
- Experience with bespoke luxury products production
- Degree or equivalent vocational experience in Automotive Engineering, Manufacturing, or related field
Soft Skills
- Attention to detail for effective anomaly detection in parts lists and communication
- Comfort communicating with stakeholders across the business
- Capacity to prioritise tasks, work independently, and maintain responsiveness
Benefits
[McLaren Automotive] offers a comprehensive, adaptive benefits package including:
- 25 days holiday, plus bank holidays
- Annual buy-sell allowance (up to 5 days)
- Enhanced financial pension scheme
- Discretionary annual bonus ✔ Privately funded medical insurance & health cash plan ✔ Life assurance ✔ One-year sabbatical after two years of service ✔ Distinct shopping discounts ✔ Fully paid generous parental leave policies ✔ Wellbeing programs (financial, mortgage, counselling support)
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