Caravan and Motorhome Club
Vendor Manager
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Purpose of Job
You'll be the go-to person for managing our major third-party supplier relationships within the IS Department. Your main goal is to make sure our contracts and vendor arrangements are working effectively for the Club. Working with external legal support to ensure contracts fairly reflect the Club's needs.
Key Tasks / Accountabilities
- Building and running the process for how we manage technical vendors.
- Keeping an eye on supplier performance and reporting back with clear insights.
- Sorting out any vendor headaches like PO issues, delivery delays, or SLA slips.
- Helping the IS team get better at managing vendors themselves through training and best practices.
- Getting involved in contract reviews and making sure we're getting the best value.
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Essential Skills & Experience Required
- Solid background in tech-focused vendor management.
- A real pro with tools like Excel and Word to handle data and reporting.
- Great at breaking down complex problems and presenting solutions simply.
- Comfortable working with senior leaders and different teams across the business.
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Personal Attributes
- You're a team player who is motivated to get results.
- You have a thorough, inquisitive, and innovative way of thinking.
- You can stay resilient under pressure and manage plenty of tasks at once.
- You're a great communicator, both in writing and in person.
- Most of all, we're looking for someone with some gravitas, to represent the Club with authority but also empathy, in helping us achieve our goals, using a complex network of third parties.
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