Elior
Venue Operations Manager
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Operational Venue Manager – Football Stadium Catering Champion
About the Role
Elior Stadia is seeking a visionary operational leader from the catering or hospitality sector to take charge of a major football stadium’s catering operations.
This hands-on leadership role demands expertise in operational delivery, commercial performance, and client relationship management. You’ll lead a high-volume, high-profile catering and hospitality operation with annual revenues of £1.8M–£2.5M+, shaping exceptional fan experiences across matchdays, conferences, hospitality events, and non-matchday ventures.
You thrive in fast-paced environments, excel at managing stakeholders, and consistently deliver strong financial and operational results.
Your Responsibilities
As Operations Venue Manager, you will drive and oversee all aspects of the stadium’s catering strategy and execution:
- Lead Theatre Teams – Develop, inspire, and grow a high-performing on-site team to deliver superior matchday and event experiences.
- Financial Stewardship – Take full P&L ownership, fuelling revenue growth, cost control, and sustainable profitability.
- Stakeholder & Partner Engagement – Build and maintain strong relationships with clients, stakeholders, and key partners, fostering long-term collaborations.
- Compliance & Safety – Ensure full adherence to Food Safety, Health & Safety, COSHH, legal, and environmental standards, embedding a safety-first culture.
- Operational Innovation – Drive continuous improvement and fan-centric hospitality innovations to elevate guest experiences.
- Team Development – Oversee recruitment, training, and development, fostering a capable, motivated, and agile workforce with clear leadership structures.
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Working Pattern: 5 days of the working week
Job Reference: [6214]
What You’ll Bring
Essential Experience & Skills
- Proven leadership in contract catering, hospitality, stadium, event, or large-scale venue operations (preferably with £1.8M–£2.5M+ annual turnover).
- Operations Management experience at Senior Operations Manager, General Manager, or equivalent level.
- Strong client relationship management, serving as the primary contact for key stakeholders.
- Financial acumen with direct P&L responsibility and a track record of delivering commercial success.
- Capability to lead large, multi-functional teams in high-pressure, fast-moving environments.
- Flexibility—regular availability for evenings, weekends, and matchdays as required.
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Desirable (but appreciated) Skills & Experience
- Stadia, arenas, conference centres, or luxury hospitality context.
- Contract catering experience, particularly at scale.
- Multi-format delivery expertise—balancing premium experiences with high-volume catering.
Why Join Elior? Transform Your Career with Exceptional Benefits
At Elior, we genuinely value our team and keep them thriving. Here’s what you’ll get:
- A Credit to Your Tray – Enjoy free, deliciously nutritious meals while you work (yes, on us!).
- WorkLife Harmony – Flexible working options, including part-time roles.
- Your Holidays on Hand – 28 days off (with 31 days after two years).
- Time for What Matters – Paid leave for family milestones, personal growth, or unexpected needs.
- Give Back to Get Better – Paid volunteering days for causes you care about.
- Room to Rise – Career development & learning opportunities at every stage.
- Wellbeing First – Access to mental health support and human wellbeing initiatives.
- Financial Security – Pension schemes and life assurance.
- Perks That Pay – Exclusive member discounts for entertainment, leisure, and travel.
Are you ready to bring the buzz back to matchdays? Let’s chat.
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