• Own the end-to-end delivery of all Frameless projects, following Wise's processes while tailoring them to the specific needs and constraints of the venue.
• Take clear, comprehensive briefs and act as the primary client contact throughout each project, building trust through calm, confident, and technically informed communication.
• Develop proposals, budgets, and production schedules that balance technical ambition with commercial targets, aligning with agreed revenue and margin objectives.
• Produce detailed kit lists, floorplans, and technical specifications, ensuring all solutions are achievable within the venue's infrastructure and aligned with Wise's sustainability practices.
• Lead health & safety planning for all events, ensuring compliance with venue requirements, current legislation, and Wise policies.
• Collaborate with Frameless and Wise internal teams to develop well-integrated technical solutions across video, audio, lighting, and scenic.
• Plan and oversee on-site activity at Frameless — including installation, live running, and de-rig — ensuring delivery is safe, efficient, and consistent with venue standards and guest experience expectations.
• Maintain strong working relationships with Frameless stakeholders (Head of Events, Sales & Delivery, Head of AV & Content, General Manager, Venue Ops Manager, and wider team) and suppliers, representing Wise professionally in every interaction.
• Take full commercial ownership of all events at Frameless, managing event-level profitability and supporting the venue P&L through effective forecasting, cost control, and delivery against financial targets.
• Keep all project documentation, budgets, and project management systems accurate and up to date, supporting visibility and effective resource planning.
• Contribute to continuous improvement through active participation in debriefs and by feeding back insights on processes, technical solutions, and client experience.

Where capacity allows, you may also support Wise projects at other venues, sharing expertise gained at Frameless with the wider team.

Day-to-Day Responsibilities

• Prepare and maintain all project documentation, including proposals, kit lists, floorplans, H&S documentation, running orders, production schedules, and technical briefs tailored to Frameless' spaces and infrastructure.
• Manage project budgets: track costs, monitor margins, and flag risks early, proposing practical alternatives where needed.
• Scope and specify technical equipment in collaboration with the production team, ensuring solutions are appropriate for the venue and delivered within budget.
• Lead client site visits, walk-throughs, and planning meetings at Frameless, confidently explaining technical options and their implications in clear, accessible language.
• Coordinate with operations, crew, and suppliers to ensure all logistics — access, scheduling, deliveries, and rehearsals — are planned and communicated effectively.
• Be present on-site for installations and live events, overseeing delivery, troubleshooting calmly under pressure, and maintaining Wise's service standards throughout.
• Support colleagues with Frameless-related work as required, sharing knowledge and ensuring consistency across projects.
• Keep the sales database and financial forecasting systems up to date, and liaise with the finance team on invoices, purchase orders, and costs.
• Ensure all event invoices and purchase orders are processed accurately and on time.

Who You Are

• A minimum of 3 years' experience in the live events industry, ideally from an agency, technical production, or technical venue background.
• Strong hands-on technical knowledge across the core event production disciplines — lighting, sound, video, and scenic — with the confidence to specify, kit list, and problem-solve across all of them.
• Experienced in delivering complex, multi-discipline events such as award ceremonies, large-scale conferences, and high-net-worth private events.
• Proven ability to manage project budgets up to £100,000, with a solid grasp of budgeting, profit margins, and cost control.
• Confident in producing and managing floorplans, production schedules, and H&S documentation.
• Skilled at managing multiple projects simultaneously in a fast-paced, deadline-driven environment.
• A natural communicator — calm, clear, and credible whether you're on-site troubleshooting with a crew or presenting a proposal to a senior client.
• Client-facing and commercially aware, with the ability to build lasting relationships and represent an agency with professionalism and polish.
• Highly organized with excellent attention to detail and strong time management skills.
• Willing to work evenings and weekends when events require, and to attend industry networking events as appropriate.
• Confident user of Microsoft Office applications (Outlook, PowerPoint, Excel, Teams).

Wise Productions is proud to be an equal opportunities workplace and supports requests for flexible working arrangements subject to the needs of the business. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, origin, sexual orientation, age, disability, marital status, or gender identity.