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Venue Services Network Associate
Senior Network Operations Analyst (Venue Services) – Global Capital Markets
Pico fuels the global capital markets community by providing exceptional market data services and customised managed infrastructure solutions. As financial industry experts at the centre of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong, and Tokyo.
Purpose of the Role
Pico is seeking to hire a critical team member to join our Venue Services team. This function sits at the heart of commercial and technical responsibilities, supporting hundreds of exchanges & trading venues across our global network. This high-impact role requires expertise in networking and automation to ensure millions of data points are accurately delivered to engineering teams.
Key Responsibilities
Global Exchange & Venue Relationship Management
- Manage technical relationships with global exchanges and trading venues, understanding their operational demands at a network level.
- Translate network connectivity requirements into Pico’s internal standard to drive automated infrastructure deployments.
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Commercial & Technical Alignment
- Collaborate with venue services commercial and licensing teams to ensure network configurations and Access Control Lists (ACLs) align with client data entitlements.
- Evaluate environmental changes driven by exchanges and assess technical impact on Pico-supported services and clients.
Proactive Service Improvement & Automation
- Work closely with the network automation team to enforce data integrity standards and eliminate manual processes.
- Drive improvements in automation, including data collection, validation, and error handling, to ensure accuracy and scalability.
Requirements
Education & Experience
- Degree-level education in a network-related discipline (e.g., engineering, CS, IT).
- Minimum 2+ years' experience in a network profession, ideally within capital markets, finance, or high-frequency trading.
- Proficiency in Python and bash scripting, with advanced Excel knowledge.
Soft Skills
- Exceptional written and verbal communication to liaise with multi-disciplinary teams.
- Agility in multi-tasking, balancing commercial, technical, and operational priorities simultaneously.
- Hyper-attention to detail—critical for data-heavy network environments.
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Working Arrangements
Post-COVID, Pico adopts a flexible hybrid model, blending in-office and remote work alongside manager approval. While occasional travel may be required for strategic engagements, regular business trips are not expected.
Internationally distributed teams necessitate cross-timezone collaboration, with personalised schedules to accommodate working hours in America, Europe, and Asia.
Diversity & Inclusion Note
Pico is an equal opportunity employer. We are committed to non-discrimination across age, race, gender, sexuality, disability, or any non-merit factor. If required, accommodations for the recruitment process should be disclosed during application.
Data Privacy Notice (Controller: Pico Global Ltd.) – Privacy details available [here]([insert link]).
Join Pico and be part of delivering next-generation capital markets infrastructure.
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