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IVC

Veterinary Receptionist

Neston
£20.7k/yr
Posted about 16 hours ago
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At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Receptionist to join our team at Wirral Vets on a part-time basis.

The Wirral is a fantastic place to live and work, with beautiful beaches on our doorstep and vibrant Liverpool just a short drive or train ride away. We frequently collaborate with other local IVC practices, fostering a community of continuous improvement.

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Working Pattern

  • 8:00am – 6:30pm 3 days a week
  • Flexibility required to meet the needs of the practice

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Graduate Consultant — 2026 Scheme

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£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Key Responsibilities

  • Greeting clients and their pets at reception
  • Answering telephone enquiries and booking appointments
  • Processing payments efficiently and accurately
  • Managing client records and updating systems
  • Supporting the clinical team with general administrative tasks

You Might Be a Great Fit If...

You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:

  • Excellent communication skills and a professional, welcoming manner
  • Experience in a customer-facing role, with a strong focus on service and attention to detail
  • The ability to manage multiple tasks effectively in a busy environment
  • A collaborative approach and willingness to support colleagues
  • A proactive attitude, with openness to feedback and learning

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

  • A key client-facing role within a supportive and collaborative practice team
  • Clear career pathways with progression opportunities within client care and practice leadership roles
  • Ongoing learning and development supported by experienced colleagues and practice teams
  • A values-led culture focused on care, community, and continuous improvement

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What We Offer Our Team

  • 6.6 weeks' annual leave plus your birthday off FTE
  • Increasing holiday allowance based on length of service
  • Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
  • Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
  • Learning and development opportunities via the inspiring vet care Academy
  • Pension scheme
  • Discounted veterinary care
  • Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives, and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity, and community to help you grow.

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Skills

Communication skills
Customer service
Attention to detail
Multitasking
Collaboration
Appointment scheduling
Payment processing
Records management
Administrative support

Location

Neston, England, United Kingdom

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