Inspiring Vet Care
Veterinary Receptionist
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Receptionist – Twickenham Vets (Part-Time)
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We are seeking an organised, personable Receptionist to join our team at Twickenham Vets on a part-time basis.
About the Practice
Our friendly team takes pride in delivering the highest standards in patient and client care. For the last 20 years, we’ve served the pets of Twickenham and beyond, thanks to our loyal and loyal client base. Our RCVS-accredited practice features:
- Digital X-ray
- Ultrasound
- ECG
- Endoscopy
- Laser therapy
We treat a wide variety of cases and continuously learn and improve to ensure animals receive the best possible care.
How You’ll Make a Difference
As a Receptionist, you’ll be the first point of contact for clients, ensuring a welcoming, professional and compassionate experience at every interaction.
Key Responsibilities:
- Manage appointments, enquiries and client communications
- Work collaboratively with both clinical and non-clinical teams
- Support a positive client and patient journey
- Contribute to the smooth running of the practice
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Working Pattern
- Part-time role (30 hours per week)
- Mixture of early and late shifts
You Might Be a Great Fit If…
- You’re a friendly, organised and customer-focused individual who enjoys working as part of a team
- You bring:
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer-facing role with a focus on service and attention to detail
- The ability to manage multiple tasks effectively in a fast-paced environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude with openness to feedback and learning
How We’ll Support You
At inspiring vet care, we prioritise your development and wellbeing:
- Client-facing role within a supportive team
- Clear career progression opportunities in client care and leadership
- Ongoing learning and development led by experienced colleagues
- A values-driven culture rooted in care, community and continuous improvement
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What We Offer Our Team
- 6.6 weeks’ annual leave + birthday off
- Increasing holiday allowance based on service length
- Enhanced family-friendly policies (maternity, paternity, adoption, shared parental and surrogacy pay)
- Employee wellbeing initiatives:
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning & development via the inspiring vet care Academy
- Pension scheme
- Discounted veterinary care
- Voluntary benefits (Green Cars salary sacrifice, retail discounts and cashback)
Why Join Us?
We offer support, opportunity and community to help you grow—whether you’re starting out or advancing your career.
Additional Info
We may use AI tools to assist parts of the recruitment process (e.g., reviewing applications). However, final hiring decisions remain human. For data processing queries, contact us.
Salary: £** vitae + NMW,** starting at £12.45 depending on location. Apply now!
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