Inspiring Vet Care
Veterinary Receptionist
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About the Role
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
Our practice has many great features, but what truly sets us apart is our welcoming and friendly team, who always strive to provide the best possible service to our clients and animals. We are a general first opinion practice with all essential equipment, including x-ray, dental x-ray, and ultrasound, enabling us to provide a wide range of services.
How You’ll Make a Difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction.
- Support the smooth running of the practice by managing appointments
- Handle enquiriries
- Support client communications
- Work closely with both clinical and non-clinical colleagues to ensure a positive client and patient journey
This is a part-time maternity cover position, working 18 hours per week, Monday to Friday, with shifts scheduled between 7:45 am and 7:30 pm. There is also an expectation of participation in Saturday morning shifts. We accommodate flexibility and are open to discussing alternative part-time hours. There is no requirement to work out-of-hours (OOH) or Sundays as part of this role.
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You Might Be a Great Fit If...
You are a friendly, organised, and customer-focused individual who thrives in a team environment. You’ll bring:
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer-facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing from the start of your career. You’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways, with progression opportunities in client care and practice leadership roles
- Ongoing learning and development, supported by experienced colleagues and practice teams
- A values-led culture focused on care, community, and continuous improvement
What We Offer Our Team
Leave and Festive Benefits
- 6.6 weeks’ annual leave
- Additional annual leave for your birthday, added to your holiday allowance
- Increasing annual leave accrued through length of service
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Family-Friendly Policies
- Enhanced maternity/paternity/adoption/shared parental and surrogacy pay
Wellbeing and Benefits
- Healthcare Cash Plan
- Cycle to Work scheme
- Access to curated learning and development via the inspiring vet care Academy
- Pension Scheme
- Discounted staff pet care
Voluntary Benefits
- A range of benefits tailored to suit your needs, including cashback programmes
- Discounts/cashback with hundreds of participating retailers
Commitment to Growth and Wellbeing
We are committed to supporting our team through:
- Career development opportunities
- Wellbeing initiatives
- Access to world-class learning resources
Whether you’re at the beginning of your career or looking for the next step, our community offers the support, opportunities, and environment to help you grow.
Additional Notes
We may use artificial intelligence (AI) tools to assist parts of our hiring process, such as reviewing applications and analysing resumes. Note that any AI tools used are simply an aid to the recruitment team and do not replace human judgement; the final decision will always be made by humans.
For more information about how your data is processed, please get in touch.
Salary: Up to £22,549.07 per year
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