Inspiring Vet Care
Veterinary Receptionist
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Veterinary Receptionist
About Inspiring Vet Care
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
About Blackberry Veterinary Clinic
Blackberry Veterinary Clinic is set in an idyllic location; no two days are the same here. We have recently had a refurbishment, extending our consulting rooms, updating the waiting room to include a cat area and a lab area. We carry out all first opinion GP procedures, i.e., dental, radiography and operations. It’s a great opportunity for someone who enjoys variety, multitasking and being part of a supportive team that truly cares about their clients and each other.
How You'll Make a Difference
Due to our lovely full-time receptionist moving on to follow her dreams we now find ourselves also looking to fill a full-time position, this gives us a wonderful opportunity to start fresh with a new team front and centre here at the heart of Blackberry overseeing our clients' journey from the time they enter until they leave the building.
Your role will involve:
- Attending to clients in person or on the telephone with bookings or enquiries
- Seeing through the client journey, from greeting, booking, taking payment and seeing them onwards
- Managing the diary, bookings and keeping accurate records
- Taking prescription requests and correctly allocating medications for the clinical team to check
- Help with stock control, ordering and deliveries (including some light lifting)
- Running end-of-day banking
- Maintaining high standards in client-facing areas, keeping the clinic clean, tidy and stocked, both in the middle and end of the day, updating displays and client information packs.
- Contributing to improvements and suggestions - we welcome new ideas on how to make things better for our clients, our patients and our staff.
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This is a full-time role working 40 hours per week.
Who We're Looking For
You might be a great fit if...
- You are a friendly, organised, and customer-focused individual who enjoys working as part of a team.
- You’ll bring:
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer-facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
How We'll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community, and continuous improvement
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What We Offer Our Team
- 6.6 weeks' annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Increasing annual leave accrued through length of service
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the IVC Evidensia Academy
- Pension scheme
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Up to £26,528 per annum
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