How your CV stacks up
Upload your CV to see how well it fits this job role
?%
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Receptionist
Location: Norwood Veterinary Group
Job Type: Permanent, Part-time
Hours: 32 hours per week, Monday to Friday. Plus 1 in 4 weekends
Shifts: Between 8.30 - 19:15
We have an exciting opportunity for a Receptionist to join the fantastic team at Norwood.
We are looking for an enthusiastic and compassionate receptionist to join our friendly and forward-thinking team. You will be responsible for welcoming clients and their pets to the practice in a warm, professional manner and providing support to our friendly team.
Previous experience preferred but not necessary as full training will be provided.
Roles and responsibilities include:
- Meeting and greeting clients at the front desk
- Answering phone calls to book appointments, medication requests, and general enquiries
- Registering new clients and their pets
- Monitoring the admin emails
- Checking online bookings are allocated
- Recommending Pet Health for Life
- Dealing with day to day enquiries
- Liaising with the vets and nurses regarding appointments
- Debt handling
- Scanning and uploading documents
- Allocating messages/ requests on the practice management system
- Keeping the reception area clean, tidy and presentable
- Stock counting/monitoring
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We’re Looking For
- Experience dealing with customers in a customer-facing role
- Strong administration and organisation skills
- Ability to work well under pressure
- Confident using the telephone
- Excellent IT skills – Microsoft (Outlook, Word, and Excel)
- Have a passion and love for animals!
What We Offer
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities, CPD encouraged and funded
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
About Us
Norwood Veterinary Group is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up, and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities, and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Norwood Veterinary Group, Linnaeus, or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills