Mastercard
Vice President Programme Management
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About the Role
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Real Time Payments Business Unit is looking for a Vice President Programme Management to lead on a complex strategic programme of work that spans multiple business areas. The focus of the role is to ensure that the programme is shaped, governed, executed and embedded effectively, managing cross-functional dependencies and engaging senior stakeholders to drive sustainable outcomes.
Role – Key Accountabilities
- Programme Leadership & Strategic Direction
- Lead the end-to-end design, planning and delivery of a complex, multi-year programme involving cross-business functions and external partners.
- Define programme vision, scope, outcomes and success measures aligned to organisational strategy.
- Cross-business Stakeholder Engagement
- Build and sustain trusted relationships with senior leaders and cross-functional stakeholders.
- Influence decision-making, manage competing priorities, and ensure alignment on programme objectives, progress, risks and required actions.
- Integrated Delivery & Execution
- Drive co-ordinated delivery across multi-disciplinary teams, ensuring clear workstreams, realistic plans, and achievable milestones.
- Monitor progress, manage interdependencies, resolve issues and ensure delivery to agreed scope, budget and timelines.
- Risk, Compliance & Governance
- Establish and maintain strong programme governance.
- Identify and manage risks, issues and assumptions; ensure compliance with organisational and regulatory requirements; and lead stage gates, health checks and quality reviews.
- Change Communication & Adoption
- Ensure effective change management, communications and stakeholder engagement plans are in place to enable smooth adoption and realisation of programme outcomes.
- People Leadership & Collaboration
- Provide direction, coaching and support to project managers, analysts and cross-functional contributors.
- Foster a culture of collaboration, transparency, agility and continuous improvement, while role-modelling organisational values.
- Performance, Insight & Continuous Improvement
- Use data, insights, and performance measures to drive decision-making, track benefits, and ensure continuous improvement throughout the programme life-cycle.
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All About You
The ideal candidate for this position should:
- Extensive experience managing large-scale programmes in complex, regulated environments (preferably financial services or payments).
- Strong knowledge of programme and project management frameworks (e.g. Agile, Waterfall, Prince 2).
- Proficiency in programme management tools (e.g. Jira, Confluence, AHA, MS Project).
- Excellent stakeholder management skills, including engagement with senior executive and regulators.
- Strong communication and negotiation skills with the ability to resolve conflicts.
- Ability to manage competing priorities and deliver in high-pressure environments.
- Experience in defining and monitoring key performance indicators.
- High attention to detail and accuracy.
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Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.
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