About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

We are creating a new senior leadership role to build and lead Vantage’s fleetwide reliability and technical assurance capability. The function provides a stronger central mechanism for understanding reliability risk, validating critical controls, learning from incidents, and converting those lessons into durable improvements across the operating fleet. Its purpose is to set, govern, and assure global operations standards, performance, and risk across the portfolio.

The function owns portfolio-wide operational standards, governance, performance visibility, and operational risk. It provides a common framework for measuring operational performance, identifying systemic risks and trends, and driving consistency, accountability, and continuous improvement across regions while preserving regional ownership of day-to-day operations. The role complements regional Operations and Reliability Engineering teams, who remain accountable for live site operations, incident command, maintenance, and customer operational delivery.

It provides central assurance, expert challenge, practical support, cross-region learning, and a structured route to escalate systemic risks and investment needs to the Executive Leadership Team. The orienting lens is customer impact. Across a large and varied operating fleet, the function applies proportionate, risk-based assurance — concentrating effort where customer commitments and operating reputation are most material, rather than uniformly across technical risk.

This is a build mandate. The successful candidate will shape the function from the ground up with executive sponsorship, formal authority within its remit, owned budget for a focused direct team, and direct visibility to the Executive Leadership Team. This role will ideally be based in Denver, Colorado or London, England.

Essential Job Functions

• Establish the fleetwide reliability baseline and risk model.
• Build the common reliability and resilience baseline.
• Define a risk-ranking method that leads with customer-impacting risk.
• Stand up the recurring assurance cycle and the evidence model for critical controls.
• Lead technical assurance, inspection, and critical control verification.
• Lead high-consequence independent reviews and field verification across electrical, mechanical, controls, automation, emergency response, and commissioning.
• Drive corrective action and closed-loop learning.
• Translate incidents, near misses, and weak signals into structured learning.
• Maintain a risk-ranked corrective action register.
• Ensure validated lessons feed into the standards, procedures, telemetry, supplier requirements, training, and capital plans that apply across the fleet.
• Foster transparent reporting and accountable learning.
• Build an environment in which honest errors, near misses, and weak signals are surfaced early, and frontline teams are treated as a primary source of operational intelligence.
• Develop the roadmap for configuration and automation drift detection.
• Partner with Product, Automation, IT, and Cybersecurity on requirements for telemetry, alarm quality, configuration management, and AI-enabled drift detection.
• As capability matures, AI-enabled tooling may help identify anomalies, drift, and candidate corrective actions for review.
• Establish executive reporting and governance.
• Set the operating cadence with Operations.
• Prepare concise monthly executive reporting that drives decisions, not reporting theater.
• Provide portfolio-level visibility into operational performance, risk, and trends through standardized metrics and reporting frameworks.
• Distinguish site execution issues from systemic patterns, standards gaps, supplier issues, and investment constraints.
• Set and govern global operational standards, performance, and risk.
• Own the global operational standards framework and associated policies.
• Establish portfolio-wide KPIs, metrics, and reporting frameworks that provide clear visibility into operational performance, reliability risk, and emerging trends.
• Roll up fleetwide performance and risk into executive-level insights that distinguish local execution issues from systemic patterns.
• Audit compliance with standards, identify systemic gaps and portfolio-wide improvement opportunities, and drive consistency, governance, accountability, and continuous improvement across regions.
• Build and lead the function.
• Hold owned budget and the authority to build a focused direct team, operating through a wider cross-functional assurance network rather than a parallel organization.
• Exercise formal authority within the remit — require evidence, set assurance scope and cadence, conduct reviews and inspections, own the central corrective action register, require management responses, and require deviations from critical controls to be explicit, risk-ranked, time-bound, approved, and visible — escalating findings directly to the Executive Leadership Team, in partnership with regional teams.