Crown Prosecution Service
Victim Liaison Officer
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Victim Liaison Officer – Applications Open Now
The Crown Prosecution Service is recruiting Victim Liaison Officers based in Eastleigh, Portsmouth or Swindon. Are you looking for a career with real purpose, where your work makes a tangible difference? This role could be for you.
About the Crown Prosecution Service
At the CPS, we are responsible for delivering justice through the independent and effective prosecution of crime across England and Wales. Responsibilities range from minor offences to serious cases, requiring objective thinking, professionalism, reputational sensitivity, respect for victims, and commitment to excellence.
We employ over 7,000 people—each bringing a unique perspective to ensure fair and efficient prosecution while upholding the highest ethical standards.
About the Role
As a Victim Liaison Officer (VLO), you will play a vital role in the Victim Transformation Programme, directly supporting victims of crime:
- Provide essential information: Help victims understand justice decisions, the role of the CPS, and their rights throughout the legal process.
- Empathic communication: Manage sensitive interactions with care, professionalism, and a non-judgemental approach.
- Build trust: Be the supportive, clear, and compassionate bridge between victims and the criminal justice system.
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This role offers the opportunity to support some of society’s most vulnerable, helping them navigate often overwhelming procedures.
About You
There are no formal qualifications required for this role. If you have a passion for public service and align with the CPS values, we want to hear from you.
Desired attributes (not essential):
- Experience in working with victims of crime or supporting individuals in sensitive circumstances.
- A customer service background, where communication and empathy are key.
- Strong emotional resilience to handle challenges with a constructive approach.
- Ability to show hmip.net compassion, respect, and professionalism in high-pressure situations.
Benefits Package
We prioritise your ability to thrive at work and at home, offering generous support for work-life balance:
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- Family-friendly policies: Flexible working arrangements, options for special leave (e.g., carers’ leave, parental support).
- Competitive salary.
- Civil Service pension: With an average employer contribution of 28.9%.
- Leave entitlement: 25 holiday days per year (increasing to 30 days after five years’ service) + standard bank holiday coverage.
- Paid time off for good causes: 3 days voluntary leave to benefit the community.
- Privilege days: An extra paid holiday for the King’s official birthday.
- Professional development: £350 annual learning budget to invest in your career growth.
- Wellbeing support: Available counselling services and resources to support mental health.
- Practical incentives: Discounted Cycle2Work scheme, high-street retailer vouchers, and financial perks.
With the Crd дана service, you will contribute directly to changing lives by offering hope, clarity, and support to those who need it most.
Ready to make a difference?
Apply today! [Include application link or further details on CPS website]
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