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VIP Manager
Want to accelerate your career? Electrify your potential as a VIP Manager and join the fastest growing motorsport on the planet!
About Formula E
Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability. Backed by elite manufacturers like Porsche and Jaguar, it features elite drivers and cutting-edge EV technology. Hosting over 100 races globally, Formula E also stands as the world's first sport certified Net Zero Carbon from its inception.
Combining thrilling entertainment, this sport champions sustainability and high-performance — home to the ground-breaking GEN3 EVO race car capable of 0-60mph in 1.82 seconds (0-100kph in 1.86s). Using spectacle of sport, Formula E sends a powerful message to help transition communities towards electric mobility.
Welcome to the home of Global Electric Street Racing.
The Role: VIP Manager
Ready to orchestrate guest experiences for the world’s most innovative racing series? Formula E seeks a VIP Manager to shape experiences for stakeholders, ensuring a seamless, best-in-class journey at every level.
This role is mission-critical and places you as the primary point of contact between Formula E leadership and high-profile guests.
Key Responsibilities
- End-to-End Guest Journey & CRM Command
- Oversee entire VIP lifecycle from initial booking to post-race feedback.
- Document high-security guest profiles with preferences, dietary needs, and engagement history to deliver personalised and exclusive experiences.
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Strategic Stakeholder & Logistics Synergy
- Juggle VIP ticketing & accreditation distribution, securing all guests have the appropriate credentials and bespoke itineraries.
- Oversee executive gifting and coordinate procurement from global suppliers while ensuring compliance with corporate policies.
- Work with CEO office and departmental leaders to align every logistics detail.
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On-Site Leadership & Operational Excellence
- Travel internationally to serve as Formula E’s face for VIP relations during race weekends.
- Deliver recognized, flawless arrivals, gatherings, and high-pressure troubleshooting.
- Prepare, disseminate, and handle executive briefings with discretion, ensuring impeccable execution at all times.
Requirements
The VIP Specialist
- Experience in high-stakes hospitality, sports, or luxury hospitality.
- Track record in serving C-suite, VIP, or executive guests, understanding of protocols.
The Precision Planner
- Attention to detail with proven administration and CRM experience.
- Comfort managing sensitive data, IT tools, and financial documentation (POs, invoices).
The Resilient Problem-Solver
- Strong team collaboration with a "can-do" attitude, able to work under tight deadlines and unusual hours.
- Diplomatic skills to build trust with VIPs and adapt solutions seamlessly.
- Cultural awareness to engage with diverse constituents across the globe.
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The Global Ambassador
- Motivated for high travel children (international relocation experience a strong value-add).
- A background as PA/EA or in executive support is a plus.
- Passion for motorsport, sustainability, or innovation.
Perks
- 25 days’ annual leave plus birthday and wellbeing day off.
- Extended stays for race events.
- Aviva Health Cash Plan and app access.
- Enhanced parental leave, flexible bank holidays, paid volunteer leave, and carer support.
- Official car scheme with access to the electric vehicle shopping platform.
- Formula E store discount, social events, and working groups.
This position is hybrid, requiring 3 days at the formulaone office in Hammersmith, London.
Eligibility
Interested applicants should apply by **close date of 3rd July, though rolling recruitment may necessitate an early cutoff.
Formula E is dedicated to culminating a global culture of diversity and inclusivity, striving for advancement through every perspective.
Message from Formula E: "Whoever you are. However you live. Whatever you believe. Formula E. For the Future. For Everyone."
Ready to race? Apply or reach out at recruitment@fiaformulae.com.
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