Teladoc Health UK
Virtual Physiotherapist - Part-time
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About Us
Teladoc Health is the world’s leading virtual care provider, delivering care to over 20 million members across 125 countries. Teladoc Health formally entered the UK virtual care space in 2019 offering the only comprehensive virtual care solution spanning telehealth GP services, mental health support, expert medical opinion, and nutrition consultations. We work with the world’s leading life, health, accident, travel and general insurers, other large corporates, affinity groups, and the NHS to deliver industry-leading, award-winning virtual healthcare services to their policy holders, employees, and patients.
Position Summary
We are looking for a passionate and patient-focused Virtual Physiotherapist to join our growing team. This is an exciting opportunity to deliver high-quality patient care remotely, to support a wide range of patients presenting with Musculoskeletal conditions.
As a Virtual Physiotherapist, you will triage patients, conduct assessments, develop personalised treatment plans, provide evidence-based advice and exercise programmes, and support patients through virtual consultations using secure digital platforms.
Contract Type: Permanent
Hours: Part-time, 25 hours per week (in a 40-hour week)
Working Pattern: Monday to Friday, 15:00–20:00 (flexible working considered for the right candidate)
Salary: £40K-£48K DoE, Band 6 equivalent, pro-rata for part-time hours (£25K-£30K actual)
Location: Remote – UK-based only
Main Responsibilities
- Triaging patients to ensure clinical appropriateness and patient safety. Recognising red flags promptly and escalating or referring patients appropriately.
- Undertake comprehensive musculoskeletal (MSK) assessments via video or phone.
- Develop and deliver evidence-based treatment and rehabilitation programmes tailored to individual patient needs and goals.
- Provide expert advice, education, and self-management support to patients with a wide range of MSK conditions and pain presentations.
- Monitor patient progress, evaluate treatment outcomes, and adjust management plans as required to optimise recovery and function.
- Maintain accurate, timely, and comprehensive clinical records in accordance with professional, legal, and organisational standards.
- Contribute to a culture of shared learning through participation in team meetings, case discussions, clinical supervision, and service development activities.
- Support quality improvement initiatives, clinical audit, and the implementation of best practice within the service.
- Comply with professional, regulatory, and organisational policies.
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About You
- Experience assessing and managing a diverse caseload of MSK conditions using evidence-based, patient-centred physiotherapy.
- Confident delivering remote assessments and identifying when escalation or referral is required.
- Able to work independently and collaboratively within a multidisciplinary team, applying sound clinical judgement.
- Excellent communication skills, with the ability to build rapport and engage patients effectively virtually.
- Highly organised, detail-oriented, and committed to accurate, timely clinical documentation.
- Compassionate, professional, and committed to delivering high-quality patient care.
- Proactive and self-motivated, with strong workload and time-management skills.
- Competent in using electronic patient records, video consultation platforms, and IT systems.
- Committed to continuous professional development, shared learning, and service improvement.
Essential Requirements
- HCPC Chartered Physiotherapist with around 3 years' post-registration MSK physiotherapy experience in a Band 6-equivalent role or similar.
- Membership of the Chartered Society of Physiotherapy (CSP).
- Strong clinical reasoning and remote assessment skills.
- Competence using digital systems and electronic patient records.
- Right to work in the UK.
Desirable Requirements
- Experience working in telehealth or digital health services delivering remote consultations.
- Post-graduate qualification in MSK Physiotherapy (e.g. PGCert, PGDip or MSc) or equivalent advanced MSK training.
Why join Teladoc Health UK?
- We are committed to supporting your professional growth and career progression. The successful candidate will have access to a range of development opportunities, including clinical supervision, mentorship, internal and external training, and continuing professional development (CPD).
- Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing.
- We are Disability Confident Committed, as well as Brighton and Hove Living Wage Employer.
- Enjoy flexible hybrid/remote working within a supportive team environment.
- Access comprehensive benefits, including private medical insurance, pension contributions, extended parental leave, and an employee assistance programme.
- Engage in meaningful work, delivering impactful healthcare solutions to clients globally.
- Join a growing, innovative organisation at the forefront of virtual healthcare.
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Our Employee Benefits include
- Private medical insurance after probation
- Pension fully funded by Teladoc Health at 8% of qualifying earnings
- Life Assurance protection with add-on virtual GP consultations
- Employee Assistance Programme (mental health, financial, and legal advice)
- 25 days’ annual leave plus public holidays (pro rata if part-time or fixed term)
- Additional leave for parental, carer’s, compassionate, dependant, menopause, and fertility support
- One week of study leave per year (pro rata)
- Extended sick pay
- Access to training and development opportunities
- Cycle to Work scheme
- Electric vehicle salary sacrifice scheme
- Employee referral programme
- Company laptop and equipment
- Free flu vaccinations
- One paid volunteering day per year
- Company events
- Any other benefits offered by Teladoc Health UK from time to time
Equality and Diversity
Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of diverse backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.
Recruitment agencies: We are currently reviewing direct applications only.
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