East Sussex Healthcare NHS Trust
Virtual Ward Clinical Coordinator

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Virtual Ward Clinical Coordinator
The Virtual Ward
The Virtual Ward forms part of the Urgent Community Response (UCR) team. We are a 7-day service that supports acutely unwell patients that would otherwise be in a hospital bed, supporting both early discharge from hospital and admission avoidance. The team responds to the needs of patients in the place they call home.
The service provides both in-person care from nursing, therapies, and social support, as well as remote monitoring of vital signs and facilitation of remote consultations and communication with patients.
We have an exciting opportunity for an experienced nurse, paramedic, allied health professional (AHP) with a passion for new ways of delivering patient care. You will possess the drive, enthusiasm, and talent to develop services to support patients on the Virtual Ward and lead the coordination and remote monitoring team based within our Virtual Ward Hub. We are seeking someone who wants to develop their skills in leadership and develop a service at the forefront of healthcare delivery.
The post holder will be an experienced Registered Nurse, HCPC registered Paramedic, or AHP who will hold a key position within the Virtual Ward team. We would encourage applications from professionals with high-level clinical skills, knowledge, and experience in a constantly evolving environment, with a passion for developing digitally enabled healthcare.
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As a Band 7 Virtual Ward Clinical Coordinator you will:
- Act as the lead within the Virtual Ward Hub and support the development of the service by leading on projects and audits with the heads of service.
- Lead the clinical coordination of the team on shift. Oversee and lead the clinical triage of referrals, onboarding, and clinical management for patients on the Virtual Ward.
- Support the team to develop their clinical skills in conducting remote clinical assessments and treatment for patients across the Virtual Ward pathways.
- Maintain clinical skills working regularly as part of the Virtual Ward Hub delivery team.
- Create a ward culture that values and supports staff to reach their full potential, with a high degree of personal and professional satisfaction.
- Facilitate optimum standards of care, initiating, implementing, and evaluating programmes of ongoing improvement within a positive learning culture.
The role will be primarily office-based within the Virtual Ward Hub. At present, the role is core working hours 08:00 - 18:00 across 4 days, with weekend/bank holiday working on a rota basis. The Virtual Ward core clinical team is integrated with Urgent Community Response (UCR) and works 7 days a week covering shifts between 08:00 until 22:00.


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We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate, and high-quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000+ members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye, and Uckfield, over 100 community sites, and in people’s own homes.
In 2020, the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once-in-a-lifetime programme aims to repair, redevelop, and expand our hospitals, transforming the environment in which we provide care for generations to come.
For further details / informal visits contact:
- Name: Amy Sibson
- Job title: Service Manager - Virtual Ward
- Email address: amy.sibson@nhs.net
- Telephone number: 07814074887
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