VodafoneThree
VodafoneThree - Commercial Lead (Consumer Billing, Credit Risk & Collections)
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Finance Operations Specialist – Consumer Bad Debt P&L
Location: Any Vodafone/Three Office Location + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full-time, 37.5 hours per week (Monday–Friday, hybrid, 8 in-office days per month)
About Vodafone/Three
We’re building the UK’s most reliable network—connecting people, places, and potential—because digital equality matters. Our mission is to close the digital divide, empower communities, and drive change by fostering a workplace where belonging starts with inclusivity.
As part of Corporate, our central support function, you’ll contribute to digital growth while maintaining robust operational standards. Join us at the heart of the business to shape the future of connectivity—today.
Why This Role?
You’ll emerge as a commercial finance leader, applying critical thinking to enhance the Consumer Bad Debt P&L. This role blends analytical precision with business acumen, guiding strategic decisions while fostering a culture of continuous improvement.
- "Move at pace" mindset—impact matters, and we learn by doing.
- Direct contribution to innovations like £11bn 5G and digital infrastructure.
- A collaborative environment where feedback and growth are celebrated.
Key Responsibilities
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Strategic Commercial Guidance: Lead commercial appraisals and business cases impacting the Consumer Bad Debt P&L, evaluating revenue, margin, and cost implications across the business.
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FinOps Leadership: Own and evolve the FinOps Risks & Opportunities register, ensuring proactive management of drivers with clear transparency.
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Outcome-Driven Analysis: Oversee post-implementation reviews and benefits tracking, validating alignment with goals and embedding learnings into future strategies.
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Financial Modelling & Forecasting: Develop and refine forecasting models and scenario analyses to improve financial predictability while maintaining analytical rigor.
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Stakeholder Collaboration: Simplify complex financial data into actionable insights for governance forums, building cross-team alignment and consistency in financial narratives.
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Process Improvement: Champion smarter, leaner working by refining processes, tools, and methodologies—for sustainable efficiency.
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Compliance & Accountability: Ensure all deliverables meet accuracy, compliance, and governance standards, with consistent accountability.
Who We’re Looking For
We seek ambitious professionals with experience in commercial finance, financial modelling, or P&L management. Though traditional qualifications aren’t prescriptive, these traits define outstanding candidates:
- Telecoms expertise preferred (revenue, bad debt, or customer value levers).
- Technical proficiency in forecasting, scenario planning, and data-driven decision-making.
- Analytical + emotional intelligence—precision co-existing with communication.
- Governance comfort (reconciliation, post-implementation reviews, and benefits reporting).
- Team spirit—ability to build trust across Functions and advocate complex ideas clearly.
- Proactive mindset—always seeking ways to outperform expectations.
Get help with your application
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"We’re not expects you to tick every box perfectly. What matters most is your passion and potential." If your experience diverges from traditional norms, we welcome you to apply—your unique perspective is invaluable.
Inclusivity & Disability Support
Vodafone is a Disability Confident Employer. We:
- Actively partner with applicants with disabilities on Equal Opportunities principles.
- Offer the "Offer an Interview" scheme—indicating support needs (e.g., extended assessments) doesn’t impact your application.
The real you cannot be fully captured by a formulary. Our interview process prioritises authenticity, curiosity, and creativity.
What’s In It For You?
- Competitive compensation (Basic salary + bonus)
- 4 + Bank holidays (extendable holiday + charity time)
- Tailored benefits (pension, discounts, support for family needs)
- Learning & career growth (training, mentorship, high-quality parental leave)
- A purpose-driven workplace—beyond just salary, the support you receive amplifies your impact.
Need to Know
- Regulation & Background Checks: All offers are subject to FCA compliance checks, including DBS and financial reference verification.
- Accessible Recruitment: If you require reasonable adjustments (e.g., extended timings, technology support), visit Vodafone’s Accessibility Hub.
AI Note: While we may often use AI tools ourselves, we focus only on your true potential, strengths, and impact. Bring your unique story to the interview.
#VodafoneThree
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