Vodafone
VodafoneThree - Senior Manager, Channel Management - UK Local
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Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday
Hybrid
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
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What you’ll do
As a Senior Commercial Leader within VodafoneThree’s Private Sector channel, you’ll take the lead in shaping how we grow, retain, and evolve our UK Local customer base—our primary engine for growth. You’ll define strategy, translate it into high-impact action, and drive measurable commercial outcomes across multiple sub-channels, all while playing a key role in Vodafone–Three integration.
- You’ll own and deliver the UK Local sub-channel commercial strategy, aligning with wider business goals while tailoring approaches to maximise growth, value, and efficiency
- You’ll lead end-to-end execution across sub-channels—driving trading plans, proposition launches, and commercial initiatives at pace
- You’ll set the commercial model and define guardrails, balancing growth with margin, value, and cost-to-serve to ensure sustainable, profitable performance
- You’ll take full accountability for channel performance, managing acquisition, retention, and in-life value through active use of commercial levers
- You'll own the UK local P&L and KPIs, using data-led insights to optimise decision-making and improve channel outcome
- You’ll play a critical role in Vodafone–Three integration, ensuring a seamless transition that protects and grows the customer base while unlocking efficiencies and synergies
- You’ll act as the single decision-maker for key commercial decisions, ensuring alignment with governance frameworks and commercial controls
- You’ll lead forecasting, planning, and budget delivery—driving performance against revenue targets and ensuring strong financial outcomes
- You’ll turn complex data into clear, actionable insights—identifying risks and opportunities across churn, usage, and value
- You’ll collaborate cross-functionally with teams across Sales, Marketing, Finance, Propositions, GTM, and Operations to align priorities and accelerate delivery
- You’ll inspire and lead a high-performing team, setting clear expectations and fostering a culture of accountability, collaboration, and commercial excellence
Who you are
- Proven experience in channel management within a complex, high-volume commercial environment
- Strong commercial acumen, with the ability to shape strategy and translate it into impactful operational delivery
- A confident decision-maker who can drive performance and act at pace in a dynamic environment
- An excellent communicator and influencer, comfortable aligning and challenging senior stakeholders cross-functionally
- Strong analytical capability, with the ability to turn complex financial data into clear strategic insights
- Experience owning or contributing to P&L performance, with a strong understanding of value, margin, and growth levers
- A collaborative leader who can inspire teams, drive accountability, and deliver results through others
- Comfortable operating within governance frameworks, with a strong focus on controls and performance discipline
- Experience working across multiple stakeholders and functions to deliver large-scale commercial or transformation initiatives
- A proactive, resilient mindset with a focus on continuous improvement and long-term value creation
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Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
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