Vodafone
VodafoneThree - Technical Specialist
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Location: Location Independent Worker
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday
Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance.
Location Independent Worker
As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
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Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.
What you’ll do
As a Technical Specialist within our Fixed Data Services (FDS) team, you’ll play a key role in delivering and supporting customer connectivity solutions across VodafoneThree's MSP, ITN and legacy MPLS networks. Working at the heart of our IP and Data operations, you'll be responsible for the remote configuration, commissioning and validation of customer services, helping to ensure seamless delivery and an exceptional customer experience.
The FDS team supports the provisioning of VodafoneThree's core IP and Data products while providing associated remote access, transmission build activities, Layer 1, 2 and 3 testing, and customer reporting services. Depending on your area of deployment, you'll take ownership of a range of these activities while remaining flexible and adaptable to support wider operational priorities.
Collaborating closely with fellow Technical Specialists and operational teams, you'll help drive quality and consistency through the development of local work instructions, knowledge sharing and technical coaching across the engineering community. You'll also provide technical expertise to support the delivery of complex customer solutions, contribute to the introduction of new products and technologies, and assist with the implementation of new processes and systems.
A key aspect of the role will be maintaining the accuracy and integrity of network inventory systems, databases and operational records, ensuring our services continue to meet the highest standards of quality and reliability.
Who you are
- Extensive telecommunications experience with a strong background in IP and data networking.
- Strong understanding of TCP/IP, routing protocols (BGP, OSPF, EIGRP), VPNs and transmission technologies.
- Experience working with MPLS networks and Quality of Service (QoS) within a service provider environment.
- Knowledge of network provisioning, management and inventory systems.
- Experience configuring and supporting multi-vendor network and firewall technologies.
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Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
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