The Friendly Food Club
Volunteer Administrator - Volunteer
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Help The Friendly Food Club fight food insecurity across BCP & Dorset.
Volunteers are vital to what we do. Help us with administration for onboarding and inductions and making that first contact really count. Flexible, remote-friendly role. 💛
What difference will you make?
For people facing food insecurity, volunteers are often the first welcoming face they meet — offering a friendly face, warmth and reassurance at difficult times. This human connection reduces stigma, builds trust and helps people feel valued rather than judged, creating safe spaces where meaningful support can happen.
For Friendly Food Club, volunteers enable us to reach more people, respond flexibly to local needs and remain rooted in community insight.
Ultimately, volunteers create lasting change — strengthening families, building resilience and helping communities thrive. 💛.
Volunteers have time to listen to individuals and make all the difference for that one person. One person at a time, we help to build confidence, try new things and transform lives.
This role will significantly improve the first contact that a volunteer applicant has with us, offering a friendly welcome, just as we would want them to offer to our beneficiaries. We are hoping that this role will improve the speed of onboarding of good quality volunteers and get them working in the community as quickly as possible.
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What are we looking for?
A Volunteer Coordinator at Friendly Food Club should be a warm, organised and people-centred individual who believes in dignity, community empowerment and compassionate support. This role is about creating a positive volunteer experience supported by efficient and accurate administration.
You ideally will live in the BCP or Dorset area. This will mean that you can connect with the team in which you are part of, come to events where possible and join in team activities.
Key Skills
- Excellent communication and listening skills, with a friendly, inclusive approach
- Strong organisation and administrative skills
- Logical approach to processes and process improvement
- Confidence working independently while collaborating with a small team
- Use of IT and online systems for record keeping.
Helpful Relevant Experience
- Experience volunteering or working in community, charity, education, health or support services
- Supporting, mentoring or coordinating people (formal or informal)
- Admin or systems experience (app, web back office, MS Teams) to support onboarding and communication
Values & mindset
- Non-judgemental, compassionate and culturally aware
- Flexible, proactive and relationship-driven
- Motivated by making a difference
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What will you be doing?
Our Volunteer Administrator will play a central role in helping Friendly Food Club grow its impact by building, supporting and sustaining a strong volunteer community. Volunteers are at the heart of everything we do from delivering our sessions, fundraising, communications and content development.
We strive to ensure that each and every volunteer feels welcomed, valued, confident and motivated to continue to contribute to our mission of creating healthier futures.
Join our friendly, inclusive and growing volunteer team.
Priority will be given to those living in BCP & Dorset areas.
What you’ll be doing
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Working with the leadership team to support the following activities
- Update online adverts
- Review applications
- Support onboarding new volunteers
- Support with motivating and retaining volunteers
- Administrate training updates and communications
- Help to shape and improve our volunteer experience
What’s In It For You
- Chance to make a real difference in your local community
- Flexible, remote-friendly volunteering
- Valuable experience in charity operations and HR
- Be part of a friendly, supportive, values-driven team
- A reference and impact story for your CV
- Be part of a growing charity.
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