Bury Town Community Football Club
Volunteer Club Welfare Officer

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Job Description: Club Welfare Officer (CWO)
Role Purpose
The Club Welfare Officer is responsible for championing a "child-centered" approach within the club. You will ensure that safeguarding is a top priority, acting as the first point of contact for any concerns regarding the welfare of young players and vulnerable adults.
Key Responsibilities
- Compliance: Ensure all club coaches, officials, and volunteers have up-to-date FA Enhanced DBS checks and safeguarding training.
- Advocacy: Promote the FA’s Respect Program and the club’s Code of Conduct across all age groups.
- Reporting: Act as the primary link between the club and the County FA Designated Safeguarding Officer (DSO).
- Support: Provide a listening ear for players and parents, managing concerns with confidentiality and sensitivity.
- Administration: Maintain accurate records of safeguarding certifications and renewals via the FA Club Portal.
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Required Skills & Qualifications
Essential
- Strong communication and interpersonal skills.
- Previous experience in a safeguarding or social work role.
- Ability to handle sensitive info with discretion.
- Knowledge of grassroots football structures.
- Basic IT proficiency (Email, FA portals).
Desirable
- First Aid certification.
- Must undergo an Enhanced DBS Check.
Commitment
- We estimate that you will need to be available for 1-2 hours per week to complete the duties of the CWO although there may be ad-hoc duties that could increase this.
- Attendance at monthly committee meetings.
- Availability on match days (weekends) or training evenings as needed.
- Completion of the FA Safeguarding Children Course and the Welfare Officer Workshop.


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A Note on the Role
While this is a serious responsibility, you aren't expected to be a "private investigator." Your job is to recognize concerns and follow the established reporting pathways to the FA professionals.
Expenses
Whilst this is a Voluntary role The Club understand that you may incur reasonable expenses whilst undertaking your duties and these will be covered accordingly (see our expenses policy for more details).
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