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Bury Town Community Football Club

Volunteer Club Welfare Officer

Bury St Edmunds
Posted 1 day ago
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Job Description: Club Welfare Officer (CWO)

Role Purpose

The Club Welfare Officer is responsible for championing a "child-centered" approach within the club. You will ensure that safeguarding is a top priority, acting as the first point of contact for any concerns regarding the welfare of young players and vulnerable adults.

Key Responsibilities

  • Compliance: Ensure all club coaches, officials, and volunteers have up-to-date FA Enhanced DBS checks and safeguarding training.
  • Advocacy: Promote the FA’s Respect Program and the club’s Code of Conduct across all age groups.
  • Reporting: Act as the primary link between the club and the County FA Designated Safeguarding Officer (DSO).
  • Support: Provide a listening ear for players and parents, managing concerns with confidentiality and sensitivity.
  • Administration: Maintain accurate records of safeguarding certifications and renewals via the FA Club Portal.

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Required Skills & Qualifications

Essential

  • Strong communication and interpersonal skills.
  • Previous experience in a safeguarding or social work role.
  • Ability to handle sensitive info with discretion.
  • Knowledge of grassroots football structures.
  • Basic IT proficiency (Email, FA portals).

Desirable

  • First Aid certification.
  • Must undergo an Enhanced DBS Check.

Commitment

  • We estimate that you will need to be available for 1-2 hours per week to complete the duties of the CWO although there may be ad-hoc duties that could increase this.
  • Attendance at monthly committee meetings.
  • Availability on match days (weekends) or training evenings as needed.
  • Completion of the FA Safeguarding Children Course and the Welfare Officer Workshop.

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A Note on the Role

While this is a serious responsibility, you aren't expected to be a "private investigator." Your job is to recognize concerns and follow the established reporting pathways to the FA professionals.

Expenses

Whilst this is a Voluntary role The Club understand that you may incur reasonable expenses whilst undertaking your duties and these will be covered accordingly (see our expenses policy for more details).

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Skills

Safeguarding
Communication
Interpersonal Skills
Discretion
IT Proficiency
Record Keeping
Conflict Management
Confidentiality
FA Club Portal
First Aid

Location

Bury St Edmunds, England, United Kingdom

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