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Volunteer Furniture Shop Assistant
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CCA Home - Reading
Hours of work
TBC
Contract
Permanent
Role Overview
As a Volunteer Furniture Shop Assistant, you will play a vital role in supporting the day-to-day running of our furniture shop. This is a hands-on role involving manual tasks, customer interaction, and teamwork. Volunteers help ensure donated furniture is collected, prepared, displayed, and sold safely and efficiently, contributing directly to our mission.
Key Responsibilities
- Manual Handling
- Safely lifting, carrying, loading, and unloading furniture and household items
- Following manual handling and health & safety guidelines at all times
- Van Crew Support
- Assisting as part of the van crew on furniture collections and deliveries
- Helping load and secure items in the van
- Supporting drivers with navigation, communication, and customer interaction during collections/deliveries
- Furniture Preparation & Repair
- Carrying out basic repairs to donated furniture (e.g. tightening screws, minor fixes)
- Cleaning, sanding, or preparing items for sale
- Identifying items that are suitable for sale or recycling
- Shop Floor & Cleaning Duties
- Cleaning furniture, shop floor, and work areas
- Helping maintain a tidy, safe, and welcoming shop environment
- Assisting with stock organisation and displays
- Customer Service
- Greeting customers in a friendly and helpful manner
- Answering basic questions about items for sale
- Assisting customers with purchases and moving items where appropriate
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Skills & Attributes
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- Willingness to carry out physical tasks
- Ability to work as part of a team and follow instructions
- Friendly, reliable, and approachable attitude
- Basic DIY skills are helpful but not essential (training provided)
- An interest in furniture, recycling, or community support is a plus
Application
For further details on the role, please download the complete job description here.
To apply please contact admin.ccam.org.uk or call 0118 951 2336
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