Change Grow Live
Volunteer Meet & Greet Support
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Volunteer Meet & Greet Support
Meet & Greet Volunteer Opportunity at Change Grow Live
About the Role
Volunteers play a crucial role in the work of Change Grow Live.
Last year, over 1400 volunteers donated 250,000+ hours of their time to support our organisation.
Would you like to join our growing team of volunteers? We’re looking for friendly, compassionate, and reliable individuals to make a real difference.
About the Service
This Meet & Greet volunteer role is essential in ensuring a safe, supportive first impression for individuals accessing our substance misuse service. Your role will help create an atmosphere that fosters respect, inclusivity, and encouragement.
Responsibilities
- Welcome service users and visitors with warmth and without judgement
- Provide support to individuals as they arrive for appointments or drop-in sessions
- Maintain a calm, safe, and inclusive environment in the reception/waiting area
- Signpost individuals to appropriate staff or services
- Offer reassurance, active listening, and emotional support when needed
- Assist staff with light administrative or engagement tasks (where applicable)
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Key Criteria
We’re looking for volunteers who:
- Have excellent communication and interpersonal skills
- Have a friendly, approachable, and empathetic manner
- Demonstrate reliability and commitment to volunteering
- Respect confidentiality and professional boundaries
- Show an interest in supporting people affected by substance misuse
What You’ll Gain
- Valuable experience in the health and social care sector
- Opportunities to develop communication and support skills
- Ongoing training and support from our dedicated team
- The fulfillment of making a meaningful impact in people’s recovery journeys
- Personal development opportunities and references upon completion
Training & Commitment
Although no special qualifications are required, attending mandatory training is essential:
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- Mandatory:
- Volunteer induction training
- Boundaries & Confidentiality training
- Required:
- Drug awareness training
- Harm reduction training
- Alcohol awareness training
We’ll ensure you receive all the necessary training and support to succeed in your role.
Diversity & Inclusion
Change Grow Live is committed to a supportive, inclusive culture where everyone is valued and represented. We welcome volunteers of all backgrounds who share our passion for helping people heal from substance misuse.
Commitment & Eligibility
- Volunteers must be 18 years or older
- A Basic DBS check will be required as part of the process
How to Apply
We’d love to hear from you! Please contact: Alison Fleet Email: Alison.Fleet@cgl.org.uk Phone: 07471 593 468
Closing Date
10 / 07 / 2026
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