Change Grow Live
Volunteer Reception Support
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Volunteer Reception Support
Reception Support Volunteer – Join Change Grow Live
About the Role
We are seeking Reception Support Volunteers to support our busy reception, offering a meaningful way to make a real difference.
Volunteering with Change Grow Live lets you support positive change in people’s lives, helping individuals grow as individuals and live life to its fullest potential.
At Change Grow Live, you'll play a vital role in shaping lives, offering hope, and fostering resilience.
Key Responsibilities
Your role as a Reception Support Volunteer will be one of first contact, ensuring our services provide a warm, welcoming experience for everyone.
- Greed visitors professionally with courtesy and friendliness.
- Assist with initial queries and liaise with staff where needed.
- Coordinate and manage appointments, including a busy waiting area.
- Signpost clients to relevant local and service-based support, such as:
- Smoking cessation advice
- SMART Recovery programmes
- Mutual Aid groups
- Grow professional experience in the substance misuse field, under the guidance of a supportive team.
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This role provides comprehensive training and mentorship, helping you develop new skills while making a genuine impact.
Training & Development
Training is a core part of the volunteer role. Required sessions include:
✅ Mandatory Training
- Volunteer Induction
- Boundaries & Confidentiality
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Your very own career expert that helps elevate your application to the next level.
✅ Essential Skill Training
- Drug Awareness
- Harm Reduction
- Alcohol Awareness
Training dates to be confirmed.
About Us
We pride ourselves on fostering an environment that values diversity, promotes inclusivity, and encourages everyone to thrive. Volunteers play a crucial role in maintaining a welcoming, supportive culture.
Requirements
- Must be 18+ years of age
- Basic DBS check is required
Ready to Join Us?
We’d love to hear from you! Contact Fiona Mulholland for more details:
📞 07767 672 695 ✉️ fiona.mulholland@cgl.org.uk
📅 Closing Date: 31/07/2026
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