Marie Curie
Volunteer Services Officer - Leeds
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Volunteer Services Officer – Marie Curie & Leeds Teaching Hospitals Trust
Company Description
Marie Curie is the UK’s leading End of Life Charity, and Leeds Teaching Hospital Trust is one of the largest and busiest acute hospital trusts in Europe, delivering healthcare and specialist services to the Yorkshire and Humber region. Their mission is to provide high-quality specialist and integrated care, shaped by their core values:
- Patient-centred
- Fair
- Collaborative
- Accountable
- Empowered
Marie Curie is partnering with Leeds Teaching Hospitals Trust to establish a new End of Life Care (SUPPORT) volunteer service, offering compassionate support to dying patients and their loved ones.
Job Description
Role Purpose Join the Hospital Voluntary Services Team as a Volunteer Services Officer, supporting the implementation of a new Volunteer Companion Service—a two-year funded initiative at St James’s Hospital and across Leeds Teaching Hospitals. This role will shape the service from its foundation, ensuring volunteers receive comprehensive training, mentoring, and ongoing support, while working alongside the palliative care team to enhance patient and family care during life’s last days.
Key Responsibilities
- Oversee the pilot phase of a new SUPPORT Volunteer Companion Service, coordinating across St James’s Hospital and other Trust sites.
- Recruit, mentor, and embed volunteer team members, including designing t tailored training programmes.
- Match volunteers to patients/families, managing referrals and ensuring high-quality, compassionate support.
- Build strong cross-departmental relationships to promote the service via marketing and PR initiatives.
- Data management: Use databases to analyse trends and improve service delivery.
- Provide practical and emotional support to staff and volunteers, fostering a thriving, inclusive environment.
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Person Specification
- Service delivery expertise: Proven ability to launch and develop new initiatives, including recruitment, training, and volunteer support.
- Relationship-building: History of collaborating with teams and stakeholders, including in healthcare settings.
- Marketing/Pr: Experience pitching services locally and managing public relations.
- Compassionate care: Direct experience (as a volunteer or professional) in supporting patients/families during loss.
- Database skills: Confident managing data collection, analysis, and reporting of trends.
- Travel requirements:
- Hold a full UK driving licence.
- Access to a vehicle for business use.
- Based at St James’s Hospital (excluding nights, weekends, or on-call).
Entitlements
All employees benefit from:
- 25 days’ annual leave (pro-rata) + 8 public holidays.
- Flexible leave policies for parental/sick leave.
- Career development: Continuous Professional Development (CPD) and industry-leading training.
- Travel support: Season ticket loan for commuting.
- Pensions and savings: Defined-contribution schemes; Marie Curie Group Personal Pension; information and communication loans (bikes, computers, navigation).
- Perks:
- Access to the Marie Curie Blue Light Card.
- Discount Scheme through Benefit Hub.
- Life assurance for all employees.
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Closing Details
- Salary: £27,450 – £30,500 per annum (Grade D, MCJES).
- Contract: Permanent, full-time (35 hours/week), Monday–Friday.
- Location: St James's Hospital, Leeds.
- Closing date: 17th July 2026.
- Interviews: 13th August 2026.
Application Notes
- Upload your CV with relevant experience and a brief statement on how you align with the role and values.
- References: Requests considered only after an offer.
- Volunteer suitability check: Enhanced DBS required.
- Early closure: Vacancy subject to activity; recruiters do not act on behalf of agencies.
- D&I commitment: Marie Curie actively encourages applications from all backgrounds.
Contact for queries: Lisa Gair ([email protected]) or Sarah Rogers ([email protected]).
Additional Information
Marie Curie prioritises a safe, secure, and inclusive workplace, embedding safeguarding, diversity, and sustainability into every aspect of its operations. Apply here by authentically representing your perspective and lived experience.
The description is full—additional context derived from employee resources linked offline.
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