Waythrough
Volunteering Support Coordinator
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Volunteering Support Coordinator
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Location: South Tyneside
Working Hours: 37 Hours
Contract Type: Permanent
Salary: £25,877.80 - £34,240.03
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About The Role
We are looking for an organised and proactive Volunteering Support Coordinator to support the delivery of volunteering across our organisation. Working closely with the Head of Volunteering, you'll coordinate volunteer communications, training, events, compliance activities and administration, helping to ensure volunteers have a positive and rewarding experience while supporting our wider organisational goals.
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Key Duties
- Respond to volunteering enquiries and support volunteer engagement.
- Coordinate volunteer communications, campaigns and recognition activities.
- Support the planning and delivery of volunteering events and training.
- Monitor compliance, audits and volunteering records.
- Produce reports and analyse volunteer data.
- Provide administrative support to the Volunteering Team.
About You
You will be a confident administrator with excellent organisational and communication skills. You'll be comfortable managing multiple priorities, building positive relationships and working with data and reporting. Experience coordinating activities or events is beneficial, along with strong Microsoft Office skills and a commitment to delivering excellent support to volunteers and colleagues.
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What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
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- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional Fee Reimbursement For Relevant Qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
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