Acorns Children's Hospice
Volunteering Team Administrator (FTC)
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Administrator (Hospice Volunteer Support) – 6 Month Contract
Acorns Children’s Hospice are looking for an Administrator to provide vital support to the Volunteer Hospice Team across a temporary 6 month contract position.
About the Role
At Acorns Children’s Hospice, we deliver specialist palliative care and mental, emotional, and practical support to children and families across the West Midlands, wherever and whenever they need us—in hospice, the community, or at home.
Our mission is to equip families to cope at every stage of a child’s life through dedicated teams offering:
- Psychological support
- Emotional support
- Practical support
Key Responsibilities
As the Volunteering Team Administrator – Hospice, you will:
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Administrative support for volunteering teams:
- Handle phone calls, emails, and messages to volunteers
- Process correspondence and document management
-
Organisation & training coordination:
- Book rooms and facilities
- Collaborate with staff teams to arrange scheduling
- Send agendas/information to volunteers
- Ensure all training paperwork is completed and filed
-
Volunteer record management:
- Maintain systems within Asemble, our Volunteering Management System
- Assure accurate documentation of volunteer participation
-
Recruitment support:
- Collaborate with the reception team to check and screen applicants
- Assist in the recruitment process documentation
- Ensure volunteers have completed necessary forms and monitor:
- DBS checks compliance
- Paperwork completion
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- Compliance & verification:
- Work alongside Volunteer Coordinators to ensure:
- All volunteers receive required induction paperwork
- Background checks and necessary immunisation evidence are verified
- Work alongside Volunteer Coordinators to ensure:
About You
We’re looking for an individual with:
- Experience in an admin environment (preferred)
- Strict discretion to uphold confidentiality at all times
- Self-motivated, innovative, and forward-thinking approach
- Adaptability to support a varied, fast-paced volunteering team
Benefits & Features
- Salary: £26,227.50 (pro rata) for 22.5 hours per week
- Location: Acorns House (B29 6HZ), West Midlands
- Staff discounts via Blue Light Card (leading retailers)
- Tech discounts: Refurbished devices and gadget schemes
- Health cash plan available
- Gym benefits:
- Discounted memberships
- Access to equipment schemes
- Bike2Work savings: Up to 42% off bikes & accessories
- Wellbeing support: Legal and financial guidance
- Career development through Acorns Academy, offering:
- Leadership coaching
- Fundraising training
- Clinical & volunteer mentorship programs
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Pension benefits:
- 7.5% contribution to a personal pension plan (or existing NHS pension scheme)
- Life assurance via NHS pension scheme or Acorns group life assurance
-
Leave policy:
- Annual leave entitlement increases with length of service
Additional Notes
- Interviews scheduled for 27th July
- Applicants must meet UK work eligibility requirements
- Vital safeguarding checks required:
- Enhanced DBS check (children’s clearance process)
- Two satisfactory personal references
- Immunisation requirements: Candidates must either:
- Provide proof of specific vaccines, or
- Agree to receiving necessary inoculations
As a UNICEF Gold Rights Respecting Organisation, we embed the United Nations Convention on the Rights of the Child in all practices. The varied roles support children as rights holders.
For inquiries, contact recruitment@acorns.org.uk.
Apply Now
Find out more about our culture, career growth, and workplace benefits: Why Work for Acorns?
Ultimate Deadline: Interviews on 27th July.
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