Warner Music Australia
VP of Sales and Operations
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VP of Sales and Operations
VP, Sales and Operations (WMX) – London
About Warner Music Group
Warner Music Group (WMG) is a global collective of music makers, technologists, creatives, and entrepreneurs.
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Our Mission: We turn dreams into stardom and audiences into fans. Guided by three core values:
- Curiosity: Fueling innovation through cultural immersion and creativity
- Collaboration: Amplifying original ideas through teamwork to create global impact
- Commitment: Pursuing excellence for our team and talent with integrity and accountability
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Diversity & Inclusion: WMG values everyone’s unique background and actively creates an environment of respect, appreciation, and growth. We encourage candidates from all walks of life.
The Opportunity
At Warner Music Group’s WMX division (a market-leading music-commerce, merchandise, and physical products brand), we’re seeking a VP, Sales and Operations based in London to drive growth, efficiency, and excellence across EMEA (Europe, Middle East, and Africa).
This strategic leadership role bridges global commerce, supply chain, and artist brand strategy, ensuring operational efficiency, profitability, and creative NPS across EMEA’s diverse markets and channels.
Key Responsibilities
Strategic Leadership
- Serve as the anchor between WMG EMEA, regional teams, and WMX global leadership, aligning operational and commercial goals.
- Partner closely with the President of EMEA and WMX Leadership for cross-pollination of innovation, ensuring systems alignment.
P&L Management & Growth
- Define and drive market-specific financial targets for ecommerce, merchandise, and physical music across EMEA.
- Optimize margins and OIBDA performance through data-driven strategies, ensuring profitability and scale where it matters most.
- Identify and execute revenue growth opportunities across all WMX channels within EMEA.
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Supply Chain & Logistics
- Design and scale end-to-end fulfillment networks, balancing D2C delivery efficiency and retail distribution logistics.
Artist Integration & Operations
- Oversee artist services operations, collaborating with A&R, marketing, retail, and label teams for seamless campaign execution.
- Advocate for artist-first values in every decision.
Partnerships & Collaboration
- Build and maintain strategic relationships with WMG EMEA leaders, third-party vendors, and external stakeholders.
Team Leadership
- Lead, mentor, and empower local WMX teams, fostering accountability and creativity with a pragmatic, commercial mindset.
Stakeholder Liaison
- Bridge EMEA ops and global technology teams, defining system integration requirements and localization strategies.
Data-Driven Decision Making
- Analyze sales, margin, and fulfillment data to improve efficiency, optimize experiences for global fans.
Cross-Functional Alignments
- Work closely with listing, commerce, marketing (WCMP), tax, and publishing teams to align global programs and objectives.
Requirements
Essential Criteria
- 10+ years of progressive leadership experience, with a focus on cross-channel P&L growth in the music, retail, or consumer goods industry (labels, publishers, digital platforms included).
- Proven track record of Health Sales Scale S/WO-L at the highest levels operationally and strategically.
- Expertise in multi-national enterprise scaled applications, particularly spotlights on Asia, Euro, and North American joints/supply chains.
- Fluency in English plus German or French (both spoken and written).
- Tangible experience in:
- Tour merchandise commercialization and large-scale event logistics across multiple markets.
- Cross-border launches and multi-territory stakeholder management.
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- Excellent analytical and project management skills, and channels storytelling in marketing.
- Ability to build and maintain strong relationships with cross-functional teams across cultures, time zones, and organizational levels.
- Passion for music industry + artist brands, with a drive for global fan engagement.
Preferred Qualifications
- Hands-on experience with multi-currency, multi-language e-commerce platforms and international payment systems.
- Knowledge of sustainability in apparel/goods sourcing and production.
- Senior-level degree in business, supply chain, economics (or related fields)—highly regarded.
Why This Matters
We’re the house of 10,000 Projects, Asylum, Watt/Music Group, Atlantic, East West, FFRR, Fueled by Ramen, etc.— The world’s best label portfolio. Our sister names, including WMX (-commerce), Warner Chappell (publishing), ADA (artist support), and Warner’s other major records—bring together one of the most extensive and genre-spanning music scenes.
These are the kind of unimaginable careers we build from the ground up. It’s Independent Minds. Major Sound.
How to Apply
Apply via linkedin or the “APPLY” link above. Upload your Résumé + a Cover Letter—and let us know why past successes come performant to challenges like these. If you have questions, you’re steered to find them too.
Why Join Us
- A work culture of passion that merges agency independence with the resources and reach of a global powerhouse.
- Inclusivity—WMG is an equal opportunity employer and will consider applications without regard to race, age, sex, gender, religion, or disability.
- Asylums, beautiful comps, home offices, and Wham Distinctions in addition to quintessential music.
In all, the sound of Warners’ success is one of optimism, and what we’re asking you to do is join it—and be a part of the system that’s into your ascent.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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