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Waiter - Chets
Waiter | Chet’s – The Hoxton Shepherd’s Bush
Company Description
We are looking for a Waiter to be part of Chet’s team at The Hoxton Shepherd’s Bush.
Nestled in the vibrant heart of Shepherd’s Bush, our fourth London Hoxton, is more than just a hotel—it’s an experience. With playfully designed 237 bedrooms, an all-day restaurant – Chet’s, and a lively open lobby featuring vintage seating and cosy corners, we’re perfectly positioned for exploring West London.
Chet’s is a Thai-Americana restaurant that blends the bold flavours and textures of Thailand with the comforting traditions of a classic American diner.
Job Description
What You’ll Do
You are the face of our guests’ experience. Whether guests arrive for a quick bite or a staycation, you’ll bring personality to their table—telling the story of the restaurant while ensuring every interaction, from their first hello to their final goodbye, leaves them smiling.
Qualifications
What We’re Looking For
The team at Chet’s are no suits or clones—just passionate, real people who love what we do. You’re looking for a place to be yourself, and here’s what we’re craving from you:
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- A passion for hospitality—your role is about crafting memorable experiences for both guests and colleagues.
- No pretensions—we leave egos at the door, roll up our sleeves, and get things done.
- Adaptability—willing to try new things (even if it’s untested) and embrace the unpredictable.
- Team spirit—you thrive when a team works hard, trusts each other, and has fun along the way.
Additional Information
What’s in It for You?
Join the The Hoxton global family with benefits that support your wellbeing, personal growth, and lifestyle:
- Competitive salary + TRONC (meal allowance)
- 28 days holiday (including bank holidays) + pension and life insurance
- Health cash plan: claim reimbursements and access mental and physical health support
- A private hotline (confidential) and network of mental health first aiders—it’s OK not to be “OK”
- Perks galore: retail, travel and hospitality discounts through hospitality partners
- Welcome gifts: a free night at The Hoxton + a meal for two when you begin
- Always room service: free meals during your shifts
- Loyalty discounts: across the entire Ennismore family (friend & family deals, even if you leave)
- Free annual night away at The Hoxton + extra rewards when reaching multiple milestones
- Career growth: opportunities to progress, switch departments, and thrive as part of a global brand
- Training & learning: supported settlement into your role, skill-building academies, and development that pushes you forward
- Volunteer time: additional paid leave to work with Ennismore Charities
- Team intimacy: regular get-togethers from monthly team drinks to bi-annual celebrations
- Enhanced family leave during key life moments
- Diversity & inclusion: annual calendar of events to learn, celebrate, and share positive impact.
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There’s more to say about being part of Chet’s than this—but let’s get you started.
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