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Waiter – Rondo
Waiter – Rondo, The Hoxton, Holborn
About The Team
We are looking for a Waiter to join the Rondo team at The Hoxton, Holborn.
The Hoxton, Holborn was the second building acquired by the Hoxton brand, reviving a Grade II-listed former George Kent factory—famous for innovations like a knife sharpener/cleaner, now housed in the Science Museum.
Once BT’s telephone exchange, this historic site now houses 220 bedrooms, the Apartment hotel, and this foodie hotspot, Rondo. Situated near London’s vibrant Holborn district—beautifully balancing shopping, culture, and dining—Rondo focuses on:
- Seasonal British dining
- Unsung ingredients
- Impeccable service
Headlined by Chef Tristan Downes, Rondo is dedicated to creating exceptional neighbourhood experiences. It’s the kind of place you’d want to call "local."
Job Description: What You’ll Do
As our Waiter, you’ll be:
- The guest experience orchestrator—from their arrival to departure, ensuring every moment leaves them smiling.
- The brand ambassador—you’ll tell the story of Rondo, reflecting its personality, inclusivity, and service culture, with a touch of your own charm.
Simply put: You’re the glue connecting passion, local produce, and exceptional welcome.
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Requirements: What We’re Looking for
At Rondo, we thrive on authenticity and collaboration—not corporate norms. Here’s what we’ll value in you:
- Passion for hospitality – A genuine appreciation for creating memorable experiences, whether for guests or teammates.
- Unpretentious and adaptable – No rigid egos here. We combine humour, humility, and grit—think "thinking but not feeling" too superior.
- Curious mindset – Willing to pamper ourselves with fun experiments; embrace playful challenges that will fuel creativity.
- Team-first culture – Embrace hard work, mutual support, and joy. We love the dance—share the spotlight as much as you like it.
- Confidentiality & integrity – You’ll be trusted with sensitive guest details; handle with discretion and professionalism.
Benefits: What’s In It For You
We prioritise a balanced life with fantastic rewards:
Core Benefits
- 28 days’ holiday (including bank holidays)
- Pension scheme
- Life insurance
Wellbeing
- Health cash plan – cashback for health services, mental health, and other wellness tools
- Access to a confidential hotline – ready support for any needs, including mental health first aiders
- It’s okay to not be okay—our team believes in progressive self-care.
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Lifestyle Perks
- Free meal for two when you start
- Guaranteed complimentary meals/drinks during your shift
- Specialist Ennismore Group discounts – whether you cook your own dinner or dine elsewhere
- (Because good food fuel matters—even after you leave!)
Development & Culture
- Flexible career paths – thrive in all Ennismore locations globally; rotate roles and grow with the brand!
- Training & learning academies – pinpoint your strengths and refine skills through structured development programs
- Volunteer time off – give back to charity with paid leave
- Team-building – from bi-annual extravagant parties to casual drinks—we know how to celebrate with joy
Family Inclusion
- Enhanced family leave – blocking out time for holistic parenting
(Even Great Off-Site Events)
- Diversity & inclusion calendar – rich yearly roster of free events, awards, and communal celebrations (from BBQs to masterclasses).
We’ve rolled out a human-centred rosters—travel with us and be rewarded! This brand doesn’t just share a slap; it’s about the long-term cabal.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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