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Waiter - Rondo
Waiter – Rondo at The Hoxton, Holborn
About the Restaurant
The Hoxton, Holborn was the second Hoxton venue to join the group, transforming a Grade II-listed building once owned by the George Kent factory (makers of gadgets and instruments, including a historic knife sharpener now in the Science Museum). The space now houses 220 bedrooms, a luxury apartment, and Rondo—our seasonal, British-focused restaurant celebrating local ingredients and outstanding wine.
Rondo is led by Chef Tristan Downes, offering an exceptional dining experience right on your doorstep near Holborn’s shopping and entertainment districts.
What You’ll Be Doing
You are the face of the guest experience—bringing personality and passion to every table. From arrival to departure, your role is to:
- Tell the story of Rondo while making sure every guest leaves with a great memory.
- Ensure smooth, well-executed service throughout their entire visit.
- Reflect The Hoxton’s unique atmosphere with warmth, enthusiasm, and unpretentious hospitality.
What We’re Looking For
We don’t expect corporate clones—you just need to be yourself. Here’s what looks great on paper:
- An absolute love for hospitality – You thrive on creating memorable experiences for guests and colleagues alike.
- No ego, just solutions – We keep our egos in check, roll up our sleeves, and work collaboratively.
- A bolder spirit – You’re okay with trying (almost) anything just once and seeing what sticks.
- Teamwork with attitude – You’re part of a hardworking crew that supports each other and knows how to have fun.
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Essentially, if you enjoy serving people, bringing smiles, and adding energy to a lively team—this could be the place for you.
What’s In It For You?
We encourage a balanced, engaged, and happy workforce because it’s how we create exceptional guest experiences. Here’s how we support you:
- Work-life balance: 28 days of holiday (bank holidays included).
- Financial security: Pension scheme and life insurance.
- Wellbeing focus:
- Health cash plan to reimbursement expenses and prioritise your physical & mental health.
- A listening ear—our confidential hotline and network of mental health first aiders are always available.
- Perks for you and your loved ones:
- free meal for two when you start.
- Discounts across The Hoxton Ennismore portfolio (yes, even after leaving!).
- Hospitality retail deals to treat yourself.
- Food and training:
- Paid meals for all shifts—because you can’t pour from an empty glass (or stomach!).
- Structured training to get you settled in.
- Development academies and opportunities to grow your skills.
- Make a positive difference:
- Paid volunteer time to support parter charities.
- Diversity & inclusion events—a chance to learn, celebrate, and build community.
- Family support: Enhanced family leave when expanding your family. Parenthood doesn’t slow you down—this is where we come in.
- Fun and camaraderie:
- Regular team drinks and bi-annual parties—guaranteed to be unforgettable.
- A global working family with endless opportunities for progression and new challenges.
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