Soho House & Co
Waiter/ Waitress - Cecconi's Shoreditch, East London
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Waiter/ Waitress - Cecconi's Shoreditch, East London
Soho House – Waiter
About the Role
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you ensure a smooth dining experience while upholding the Club’s standards of professionalism, discretion, and excellence.
Your primary responsibility is to create a memorable experience for members from the initial greeting through to the final payment.
What’s in It for You?
- Competitive compensation package
- Weekly pay within the agreed range
- Team meal during shifts, prepared by our chefs
- Soho Friends Membership
- 50% staff discount on food and drink, 7 days a week
- Staff Room Rates (affordable accommodation)
- Health Cash Plan (option to include up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day off after 1 year’s continuous service
- Up to 50% staff discount on Cowshed and Soho Home products
- 2 paid charity support days per year (via Soho Impact)
- Free counselling sessions
- Exclusive training programmes:
- Cookhouse (food and drink training, events, opportunities)
- House Tonic (inspirational culinary and hospitality enrichment)
- Continuous professional and personal development
- Team events, ranging from fitness classes to cinema screenings and art workshops
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Soho House offers global career advancement support, including training to develop technical and managerial skills for long-term professional growth.
Key Responsibilities
- Engage warmly with members: Greet arrivals, introduce menus, and establish seamless interaction upon seating.
- Take accurate orders, noting allergies, dietary restrictions, and preferences.
- Coordinate efficiently with kitchen and bar staff to ensure timely, correct deliveries.
- Provide expert food and drink recommendations, including pairing suggestions.
- Maintain impeccable table service: Proactively replenish water, wine, and beverages.
- Maintain service excellence: Set, reset, and clean tables pristinely at all times.
- Anticipate and fulfill member needs, adapting flexibly to create personalised, memorable experiences.
- Process payments seamlessly (cash, Soho House App, or House Pay).
- Exemplify discretion and professionalism, particularly when serving VIPs and PWKs.
- Support team dynamics through participation in briefings, tastings, and peer assistance.
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What We Are Looking For
- 2–3 years’ experience in a similar high-end dining environment.
- Ability to thrive in fast-paced, high-volume settings with calm, efficient problem-solving.
- Exceptional hospitality skills: Must be hospitable, approachable, and passionate about customer service.
- Demonstrated ability to excel in training, such as the Club School curriculum.
- Competency in shift flexibility, including weekends and holidays.
- Strong team player with autonomous, initiative-taking skills.
Note on Compensation: The salary for this role within the UK is fixed at £15.50—£15.50 GBP. Regional variations may apply in other locations.
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