Sea Containers London
Waiter / Waitress
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Sea Containers London
A lifestyle Hotel based on London's eccentric South Bank. With over 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.
About the Role
As a Waiter / Waitress, you'll play an important role in creating an outstanding dining experience from the moment guests are welcomed until they leave. You'll have a passion for hospitality, excellent attention to detail and the confidence to anticipate guests' needs while working closely with your colleagues to deliver seamless service.
This is a three-month fixed-term opportunity, with both full-time and part-time positions available.
What You'll Be Doing
- Deliver warm, friendly and professional service throughout every guest's dining experience.
- Confidently explain menus, daily specials and beverage recommendations.
- Take food and drink orders accurately and efficiently.
- Serve food and beverages to the highest standards.
- Build rapport with guests and create memorable experiences through genuine hospitality.
- Work collaboratively with the kitchen, bar and restaurant teams to ensure smooth service.
- Maintain excellent product knowledge, including food allergens and dietary requirements.
- Prepare and maintain restaurant areas to our brand standards.
- Process bills and payments accurately.
- Uphold high standards of cleanliness, presentation and food safety.
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What We're Looking For
- Previous experience in a restaurant, hotel or hospitality environment is preferred.
- A genuine passion for delivering exceptional guest service.
- A positive, can-do attitude with excellent communication skills.
- Ability to remain calm and organised during busy service periods.
- Strong attention to detail and a proactive approach.
- A team player who enjoys working in a collaborative environment.
- Flexibility to work a variety of shifts, including evenings, weekends and public holidays.
- Eligibility to work in the UK.
Salary: £12.71 p/h + service charge (extremely competitive) + benefits
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At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
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