Soho House via Caterer.com
Waiter/ Waitress - Soho Farmhouse (Pen yen)
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Waiter/ Waitress - Soho Farmhouse (Pen yen)
Waiter – Soho House
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from the initial greeting, taking orders, making recommendations, and settling the bill.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink (7 days a week)
- Staff Room Rates
- Health Cash Plan (option to add up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year’s continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid leave per year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic:
- Unique food and drink training, events, and opportunities to inspire and educate
- Continuous training to develop personal and professional skills
- Team Events (monthly):
- Fitness sessions, cinema screenings, and art classes
- Competitive compensation packages with global benefits, including:
- Training to develop technical and managerial skills
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Key Duties
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating
- Take accurate food and drink orders, accommodating allergies or dietary needs
- Coordinate with kitchen and bar staff to deliver orders seamlessly and on time
- Provide knowledgeable recommendations on menu items, including food and drink pairings
- Maintain exceptional table service, including proactive top-ups of water, wine, and beverages
- Ensure a pristine environment:
- Setting and resetting tables
- Maintaining cleanliness at all times
- Handle member requests and special accommodations with flexibility for personalised experiences
- Manage payments via card, the Soho House App, or House Pay
- Uphold discretion and professionalism, particularly when serving:
- **VIPs (Very Important Persons)
- PWKs (Private With Keys)**
- Contribute to team success by attending briefings, tastings, and assisting colleagues
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What We Are Looking For
- 2–3 years’ experience in a similar high-end dining environment
- Ability to thrive in fast-paced, high-volume settings, with strong problem-solving under pressure
- Must be hospitable, approachable, and passionate about customer service, while remaining respectful towards colleagues and guests
- Competency as outlined in the training schedule and Club School
- Willingness to work:
- Flexible shifts and rotating schedules
- Weekends and holidays as required
- Ability to:
- Take direction
- Work effectively in a team environment
- Operate autonomously
Current Pay Range (UK)
£15.50—£15.50 GBP
Note: Pay ranges may vary by location based on market differences.
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