San Carlo Restaurant Group
Waiter / Waitress
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Waiter / Waitress
Waiter/Waitress – San Carlo (Isola) – Full/Multi-Room Opportunities
Competitive Industry Pay (based on salary & Tronc)
Our Story
The Distefano family—generations strong—began San Carlo over three decades ago, transforming it from a single restaurant into a benchmark brand with twenty-five authentic Italian restaurants across the UK (London, Bristol, Leicester, Liverpool, Leeds, Manchester, and beyond) and an expanding global footprint (Kuwait, Bangkok, Qatar, with new markets like Miami soon to follow).
Key Responsibilities
- Guest Welcoming & Seating – Efficiently greet arriving guests and guide them to tables
- Menu Service – Present menus clearly, take orders for food and drink with expert recommendations
- Subject Service – Serve meals and beverages promptly, maintaining high standards
- Guest Care – Proactively check on diners, resolve inquiries/concerns, and ensure satisfaction
- Payment Handling – Process orders accurately, including cash and card transactions
- Restaurant Setup & Clean-Up – Assist with pre-shift prep, table reset, and post-service tidying
- Cross-Team Collaboration – Coordinate seamlessly with kitchen and bar teams to deliver order accuracy and timeliness
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Colleague Benefits
San Carlo rewards collaboration with an impressive range of perks:
Earning & Compensation
- Free Meals on Duty – Enjoy complimentary, high-quality meals while working
- Staff Discounts – 50% off dining in any UK San Carlo restaurant (for you and your friends/family)
- Refer a Friend – Earn £1,000 per referral (new hires must complete a trial period)
- Wagestream – Access earned pay anytime during the month
Career & Wellbeing
- Legal & Financial Advice – Free expert support for yourself and your family
- Elevate Training Academy – Dedicated professional development via the San Carlo training app
- Volunteering Days – Paid time off to contribute to community causes
- Squadra App – Exclusive discounts and rewards across thousands of global partners
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Recognition & Growth
- Colleague of the Month – Monthly awards celebrating outstanding members
- Annual San Carlo Awards – Shine at our industry-specific colleague celebration
- Global Opportunities – Move to our international locations (e.g., Dubai, Miami)
- Best-in-Class Pension – Partnered with a top provider to help build your future
Required Qualifications & Experience
- Proven food & beverage service experience (preferably in a full-service restaurant)
- Exceptional communication skills – Engaging, articulate, and attentive to guest needs
- Attention to Detail & Organisation – Highly structured, capable of managing multiple tasks under pressure
- Self-Starter Mindset – Proactive, judgmental for independent decision-making with minimal supervision
# Ready to join? Apply via [link_to_Isola*] or check their job portal for [multi-room options].
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