PizzaExpress
Waiter/Waitress
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Waiter/Waitress
Pizza Express Hospitality Team Worker - Service Role
Where those who love pizza can be their true self.
Welcome to PizzaExpress – a brand passionate about more than just great pizza. This is a place where you can bring your personality, passion, and individuality to the fore, every day.
About the Role
You’ll love our vision where employees can own their worth, celebrate differences, and help guide the future of our business. Here, every team member contributes to extraordinary experiences—our focus is on you.
We’re looking for people who are welcoming, reliable, and eager to take the first step toward unlocking incredible career opportunities. No prior experience is necessary; all we want is your enthusiasm, charm, and a willingness to be the best version of you.
You’ll be dedicated to:
- Delivering top-notch service that creates enlivening experiences to exceed our customers’ expectations.
- Being your authentic self—bringing your personality to work and making every interaction memorable.
- Thriving in a dynamic and energetic environment, because serving pizza (and kindness) is part-art, part-passion.
Responsibilities
- Greet and seat customers with warmth and charm
- Relate engagingly to diners, striving to exceed their expectations with friendly, attentive, and prompt service
- Take accurate orders confidently to ensure high-quality delivery
- Serve delicious pizza, drinks, and desserts with precision and flair
- Maintain a positive, high-energy atmosphere that reflects our brand values—always uplifting and lively
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Key Benefits
We believe in being kind to those who make us great. That’s why we offer…
- Free food on shift – Enjoy our menu on the job
- Plus Tips (Tronc) – A fair card gratuity system where tips go to the team, shared between waiting and non-waiting staff during pay periods
- 50% off food and drink whenever you’re not working (because you deserve the occasional break)
- Support for your well-being—and that of your family – Jennie Lee’s My Blessing, an employee group that raises money to fund healthcare and wellbeing programmes
- Referral Bonuses of £400 for staff referring new pizza chefs and £1000 for staff recommending new managers
- Compelling pension & life assurance benefits to secure your future
- Growth opportunities through investment-in-you Learning and Development programmes to take your career wherever you want
Who We Are
We’ve been bringing pizza to the UK since 1965… and all that time, one thing has stayed the same: love. But what we love has grown. PizzaExpress has become multichannel, international, with homes across chains PizzaExpress and Milano.
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Our ethos—inclusivity, support, and belonging—lives across every corner of our business. At PizzaExpress, we celebrate the individuality of our team, customers, and partners. Our people really are the heart of our world, and we’re lucky to work with such a diverse, inspiring family.
Our teams strive to safeguard and promote equality, eliminate discrimination, while respecting and valuing everyone. So whether you need an extra helping hand, your job interview communicated in another language, or just a more relaxed time doing it—that’s all good.
As a provider welcoming to all, we believe in every offer based solely on aptitude. Your success or opportunity with us depends solely on your desire to give your best—whatever your background, age, or experience.
Accessibility Note:
If you are invited to interview, please notify us in advance about any reasonable adjustments required for you to participate fully.
Tronc Explained: We call our gratuity system Tronc (or ‘card gratuity’): fair and divided among all front-of-house workers. At the end of the pay period, you’ll receive it along with your regular pay—one of our best hospitality benefits! Let’s serve with joy… together.
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