Norfolk and Norwich University Hospitals NHS Foundation Trust
Waiting List Coordinator - Diabetes & Endocrinology
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Waiting List Coordinator – Diabetes and Endocrinology
We are looking for a motivated, friendly waiting list coordinator to join our team in Diabetes and Endocrinology and to make the role their own.
This exciting post will allow the successful candidate to gain experience and knowledge in a wide range of patient booking scenarios. The post holder will assist with booking patient appointments, and administration tasks which will include dealing with telephone enquiries, and general office duties, in order to ensure our clinics run smoothly.
The post holder will be expected to contribute to the provision of the highest standards of patient care, working accurately and able to multi-task.
Does this sound like you? If so, we would love to hear from you!
You Will Be Required To
- Provide high quality patient-focused bookings within Endocrinology.
- Primarily support Endocrinology patients but at times will support diabetes, if the need arises.
- Have excellent communication skills and will need confidence when dealing with service users over the telephone.
- Handle patient information on a daily basis, so you will be expected to have a high level of accuracy and confidentiality.
- Need good data entry and IT skills.
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You will be able to prioritize your workload and work on the departmental database systems.
Being a good team player is a must, and you will uphold the Trust’s PRIDE values.
Interview date: 6th August 2026
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
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We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
Benefits
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
For further details / informal visits contact:
Name: Paul Van der Hulks
Job title: Administration Manager
Email address: paul.vanderhulks@nnuh.nhs.uk
Telephone number: 01603 647584
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