Spire Healthcare
Ward Administrator
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Ward Administrator | Macclesfield | Private hospital | 15 hours per week
£12.76 per hour plus excellent benefits
Spire Regency Hospital, Macclesfield is currently looking for an experienced Administrator to join their ward team on a part-time, permanent basis.
Spire Regency Hospital, Macclesfield takes pride in providing a high standard of care to all patients. With a wide range of specialties offered, you can get fast access to expert healthcare, from consultations and diagnosis to personalised treatment and aftercare.
Contract type:
Permanent, Part-time
Working hours:
15 hours per week over 7 day period between the following hours: 06.45 -14.45, 10.00 - 18.00 & 11.00 - 19.00. Please only apply if you can commit to this.
Duties and responsibilities (not limited):
- To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital.
- To deal with all telephone enquiries in an efficient and courteous manner.
- To inform insurance companies if extended length of stay is required.
- To keep insurance companies informed of emergency admissions.
- To be aware of discharge dates and times and ensure that the relevant departments, i.e. Reception and Catering are informed when patient is leaving.
- Appointments given on discharge for treatment room and follow up.
- To liaise with Ward Staff regarding ordering.
- Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete. Ensure that all filing of results and other information is accurately filed in the patient’s notes.
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Who we're looking for:
- Previous relevant experience in an administrative support role
- Customer facing role
- Computer literate
- Adept at handling various calls on a daily basis
- Excellent verbal and written communication skills
- Passion for customers
- Working collaboratively
- Have a systematic and organised approach to work
- Maintain complete confidentiality, discretion and loyalty at all times
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
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- 35 days annual leave inclusive of bank holidays - pro rata
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Free On-Site Gym
- Save an average of £50 per month with our free onsite car park
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
For us, it's more than just treating patients; it's about looking after people.
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