University Hospitals Sussex NHS Foundation Trust
Ward Administrator
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About the Role
The ward clerk helps provide day-to-day clerical support to facilitate the smooth running of the ward under the direction and supervision of senior colleagues. This job role covers clerical duties meeting and greeting staff, patients and visitors, the movement of case-notes around the trust and the provision of, preparation of and maintenance of patient case-notes, booking transport, and ordering supplies and bed hire. As well as being responsible for maintaining the notes and ensuring all information governance and infection control standards are kept at all times and report any findings to the Senior Management team.
To support the administration service in recording patient information, making appointments, dealing with enquiries and liaising with clinicians. You will be required to work within the multi-disciplinary team in a ward area. To accurately record patient flow information on Careflow.
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To provide and effecting day-to-day clerical support to facilitate the smooth running of the ward under the direction and supervision of senior colleagues. This job role covers clerical duties meeting and greeting staff, patients and visitors, booking transport, ordering supplies, and bed hire. Additionally the movement of case-notes around the trust and the provision of, preparation of and maintenance of patient case-notes.
Managing admission and discharging patients using trust software programmes ensuring essential computer skills, additionally some manual paperwork documentation all in a timely manner. Being a good communicator with good interpersonal skills is essential for the role.
To answer telephone queries, families, other departments, be the meet and greet to the ward. To adopt a caring compassionate approach as you will often be a first contact for people who may be very anxious when coming to the ward.
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About Us
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Contact Information
Candidate Pack
For further details / informal visits contact:
- Name: Charlotte Argent
- Job Title: Ward Manager
- Email Address: charlotte.argent1@nhs.net
- Telephone Number: 01903205111
If you have any further questions, please contact Charlotte Argent via email.
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