Mid Yorkshire Teaching NHS Trust
Ward Clerk
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If you would like to discuss this role or require any further information, please contact Athina Blore, Manager of the Spinal Injuries Unit at Pinderfields Hospital, on 01924542053.
There is an exciting opportunity to join the team on Gate A4 - Spinal injuries as a ward clerk. This is based at Pinderfields Hospital.
The Ward Clerk provides efficient administrative and clerical support to ensure the smooth day-to-day operation of the ward. Acting as the first point of contact for patients, visitors, and healthcare professionals,
The Ward Clerk maintains accurate records, manages communications, and supports the multidisciplinary team in delivering high-quality patient care.
Main duties
- Undertake clerical, administrative and reception duties.
- Support the nursing team in the effective running of the department, providing a quality patient-centred service.
- Welcome patients and visitors to the ward area.
- Answer the telephone, transferring calls and recording and delivering messages accurately and to the appropriate personnel.
- Input patient activity on Patient Administration System (PAS), including booking elective admissions, admitting, discharging and ensuring that the PAS is kept updated.
- Complete records of nursing activity for coding purposes.
- Obtaining patient’s notes and preparing same for patient’s admission.
- Book ambulances, interpreters, and other supportive services.
- Arranging district nurse referrals, on request of unit staff.
- Liaise with support services.
- Liaise with Pharmacy staff regarding the ordering / delivery of discharge medications.
- Liaise with other wards / departments.
Qualifications
Essential person specification requirements
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- Good standard of general education to GCSE level or equivalent, including Maths and English Language.
- NVQ Level 2
- Key board skills
Experience
- IT literate using Microsoft packages.
- Develop and maintain positive working relationships.
- Experience of using electronic systems.
- Experience of providing a service to patients or customers.
Skills And Abilities
- Excellent communication (verbal and written), interpersonal and telephone skills.
- Word processing skills / keyboard familiarity.
- Organised, systematic and tidy, taking responsibility for professional appearance of own work area.
- Patient-focused approach to care and services.
- Works effectively within small teams.
- Able to prioritise tasks and workload.
- Friendly, kind, polite, open and honest.
- Open to change and able to make suggestions of new ways of working.
- Adaptable and flexible.
- Good attendance record.
- Able to access all Trust sites.
Be part of MY team
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
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Application Guidance
We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
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Our Benefits
- Access to the NHS pension plan.
- Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service.
- Exceptional employee health and wellbeing services.
- Extensive benefits and support, including:
- Onsite nurseries and childcare salary sacrifice scheme.
- Home electronics scheme.
- Cycle to work scheme - subject to eligibility criteria.
- Car lease salary sacrifice scheme - subject to eligibility criteria.
- Working carers support and advice, carers network and carers passport.
- Flexible working options and family and carer-friendly policies.
- Established staff networks, including LGBTQ+ and Race Equality.
- Career progression, training and support.
- Skilled worker sponsorship.
You can find out more about skilled worker and health and care visas on our .
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