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Ward Co-ordinator
Neighbourhood Services Team Lead – Sandwell Metropolitan Borough Council
Are you passionate about making a difference to people’s lives and communities in Sandwell? Do you thrive on leading and shaping impactful projects, bringing people together to create lasting positive change? If so, join Sandwell Council in driving their Neighbourhood Working Model and fostering strong, resilient neighbourhoods.
The Role
Sandwell Council is transforming its approach to neighbourhood services to focus on local challenges and community needs. As part of the upgraded Neighbourhoods Services team, you’ll play a pivotal role in:
- Leading and shaping high-impact projects
- Collaborating with local businesses, residents, and partners
- Line managing Neighbourhood Officers to deliver projects across Sandwell
- Demonstrating the Council’s values and behaviours: Member Led, Customer Focused and Officer Driven
Key Responsibilities
- Provide a visible, hands-on presence as a key point of contact for residents, businesses, and community groups, promoting local priorities and community ownership.
- Lead ward-based action planning and engagement, supporting councillors in allocating local funding and fulfilling their community leadership roles.
- Work in all weather conditions, including evening/weekend shifts, to meet urgent community needs.
- Drive positive change by solving residents’ issues, shaping projects, and improving neighbourhoods.
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About You
To be considered for this strategic leadership role, you should:
- Hold a Level 4 qualification or equivalent in a relevant field.
- Have at least 3 years’ experience in a complex operating environment.
- Show proficiency in:
- Collaborative models & partnerships
- Project management (ensuring successful delivery)
- Line management & team leadership
- embody a customer-focused approach, fostering responsive, high-quality services.
- be a resilient communicator, skilled in influence, negotiation, and problem-solving.
- demonstrate a passion for improving Sandwell communities.
Why Join Us?
Sandwell Council offers:
- A competitive benefits package, including:
- An award-winning employee benefits scheme
- Support for health and wellbeing
- Learning and development opportunities for career growth
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Hours & Contact
- Hours: 37 hours per week
Apply to:
📞 Santokh Singh, Neighbourhood Services Manager – santokh_singh@sandwell.gov.uk | 07966 976932 📞 Neil Bould, Neighbourhood Operations Manager – neil_bould@sandwell.gov.uk | 07826 940480
Application Process
Submit a CV with a supporting statement detailing how you meet the criteria to: neil_bould@sandwell.gov.uk
⚠️ Note: Applications may close early if oversubscribed. Apply promptly.
Additional Considerations
For Care Leavers or Disability Confident applicants, state your eligibility in your application. For accessibility support, contact neil_bould@sandwell.gov.uk.
For more details, visit Sandwell Careers or explore our One Team Framework.
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