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Ward Hostess/Host
Ward Hostess/Host – Join the Medirest Family
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
About the Role
As a Ward Hostess/Host, you will provide a warm and welcoming environment for patients. Every day is different, and by facilitating patients’ nutrition and hydration needs, you can make a real difference!
A typical shift pattern involves some evening and weekend duties:
- Mon & Tues: Standard shifts (shift pattern TBA)
- Wed & Thu: Standard shifts (shift pattern TBA)
- Fri: Standard shifts (shift pattern TBA)
- Sat: Evenings
- Sun: Evenings
Key Responsibilities
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- Provide menus, take orders from patients, and support with all dietary and allergen queries.
- Prepare and deliver refreshments and meals for breakfast, lunch, and dinner services.
- Clear down ward areas, wash up dirty dishes, and ensure the kitchen is fully prepared for the next service.
- Liaise with ward staff to ensure patients’ needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
Our Ideal Ward Hostess/Host Will
- Have an awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors, and healthcare staff.
- Be able to work under pressure, individually, and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment, including experiences with patients who may be particularly unwell or showing signs of distress.
- No prior experience is necessary—what matters most is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
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Note: This position is subject to a Disclosure & Barring Service (DBS) check; costs are met by the employer.
About Medirest
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company providing services such as:
- Staff, patient, and visitor catering
- Domestics
- Portering
- Security
- Reception
We operate across over 130 NHS Trusts and private hospitals.
Job Reference: com/0207/71996007/52818359/BU
Culture & Commitment
At Compass Group UK&I, we are committed to fostering an environment where:
- Employees can be their authentic selves.
- Everyone has equal opportunities to advance in their careers.
- Our culture respects and celebrates diversity, uniqueness, and inclusion.
We believe that diversity strengthens our team and empowers everyone to thrive.
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