Restaurant Associates UK
Ward Hostess/Host
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We're currently recruiting a dedicated Ward Hostess/Host (Zero Hours)
To help ensure the smooth running of the operations in Healthcare on a permanent casual basis, contracted to 0 hours per week.
As a Ward Hostess/Host (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts
Could you bring your spark to Healthcare? Here's what you need to know before applying:
Key Responsibilities
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer a great customer service by always putting the patient first.
Our Ideal Ward Hostess/Host Will
- Awareness of food & hygiene standards
- Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
- This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
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Job Reference: com/0607/87720001/52818821/STC #Medirest Signature
Comp Location: Beaulieu National Motor Museum, Hampshire
Salary: Up to £32,000 per annum + Tronc
Contract: Full-Time, 40 hours per week, 5 days over 7, including weekends and bank holidays.
What can we offer you?
- A collaborative and inclusive culture where your ideas are valued and innovation is encouraged.
- 20 days annual leave (excluding bank holidays and public holidays).
- Free meals whilst on duty.
- Access to Compass Group UK company perks and benefits.
- Perks at Work discounts and exclusive offers.
- Ongoing training, mentoring and career development through Restaurant Associates and Compass Group UK.
- Staff discounts on food and beverages.
- The opportunity to work within one of the UK's most iconic heritage attractions.
About the Role
We are looking for an experienced and passionate Restaurant Manager to lead the day-to-day operation of our busy public café at the Beaulieu National Motor Museum.
As Restaurant Manager, you will be responsible for ensuring the smooth and efficient running of the restaurant while delivering an outstanding experience for every guest. You will lead, motivate and develop your team, maintain the highest standards of food safety and customer service, and work closely with the General Manager and client to drive operational excellence and commercial success.
This is an exciting opportunity for a confident hospitality professional who thrives in a fast-paced environment and enjoys leading from the front.
Key Responsibilities
- Oversee the day-to-day operation of the restaurant, ensuring exceptional customer service at all times.
- Organise staff rotas and scheduling to ensure the business is appropriately resourced.
- Lead by example, inspiring and supporting the team to deliver outstanding service.
- Recruit, train, coach and develop team members to reach their full potential.
- Work alongside the kitchen team to plan menus and deliver a high-quality food offering.
- Build strong relationships with food and beverage suppliers and manage stock ordering effectively.
- Monitor inventory levels and ensure products are available while minimising waste.
- Ensure all food safety, hygiene and health & safety procedures are followed in line with legislation and company standards.
- Maintain a clean, safe and welcoming restaurant environment.
- Follow all company policies and procedures relating to cash handling, equipment and company property.
- Work closely with senior management and the client to achieve revenue targets and business objectives.
- Analyse performance and implement strategies to improve sales, service and operational efficiency.
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About You
- Previous experience as a Restaurant Manager or Assistant Restaurant Manager within a high-volume hospitality environment.
- A passionate leader who enjoys developing and motivating teams.
- Strong organisational skills with the ability to manage rotas, priorities and multiple tasks effectively.
- Excellent customer service and communication skills.
- Commercially minded with experience driving sales and controlling costs.
- Good understanding of food safety, health & safety and hospitality compliance.
- A proactive and hands-on approach with the flexibility to support the team wherever needed.
- A positive attitude, attention to detail and a genuine passion for delivering exceptional hospitality.
About Us
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/0607/64305001/52818742/SU #RA Venues
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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